{
  "report": "Amazon FBA, Logistics and Claims: What The Shortlist Report Finds",
  "url": "https://www.shortlistreport.com/article/amazon-logistics-and-claims",
  "question": "Who handles Amazon logistics, reimbursements and vendor claims?",
  "engine": "ChatGPT",
  "sampleSize": 87,
  "windowStart": "2026-08-11",
  "windowEnd": "2026-08-18",
  "published": "2026-08-11",
  "updated": "2026-08-18",
  "publisher": "The Shortlist Report",
  "license": "https://creativecommons.org/licenses/by/4.0/",
  "note": "responses = number of sampled responses naming the firm. share = responses / sampleSize, as a percentage. A firm is counted once per response regardless of how many times it is named in it.",
  "firms": [
    {
      "name": "VASO Group",
      "domain": "vasogroup.com",
      "tier": 1,
      "responses": 30,
      "share": 34.5
    },
    {
      "name": "Refunds Manager",
      "domain": "refundsmanager.com",
      "tier": 1,
      "responses": 22,
      "share": 25.3
    },
    {
      "name": "GETIDA",
      "domain": "getida.com",
      "tier": 1,
      "responses": 18,
      "share": 20.7
    },
    {
      "name": "Seller Investigators",
      "domain": null,
      "tier": 1,
      "responses": 17,
      "share": 19.5
    },
    {
      "name": "Refund Hawk",
      "domain": "refundhawk.com",
      "tier": 2,
      "responses": 15,
      "share": 17.2
    },
    {
      "name": "Threecolts",
      "domain": "threecolts.com",
      "tier": 2,
      "responses": 13,
      "share": 14.9
    },
    {
      "name": "AMZ Sellers Attorney",
      "domain": null,
      "tier": 2,
      "responses": 10,
      "share": 11.5
    },
    {
      "name": "Refund Retriever",
      "domain": null,
      "tier": 2,
      "responses": 10,
      "share": 11.5
    },
    {
      "name": "Reimbursement Genie",
      "domain": "reimbursementgenie.com",
      "tier": 2,
      "responses": 10,
      "share": 11.5
    },
    {
      "name": "TrueOps",
      "domain": "trueops.com",
      "tier": 2,
      "responses": 10,
      "share": 11.5
    }
  ]
}