{
  "report": "Ongoing ERP Support and Managed Services: What The Shortlist Report Finds",
  "url": "https://www.shortlistreport.com/article/erp-managed-services",
  "question": "Who supports an ERP after go-live?",
  "engine": "ChatGPT",
  "sampleSize": 55,
  "windowStart": "2026-08-11",
  "windowEnd": "2026-08-19",
  "published": "2026-08-11",
  "updated": "2026-08-19",
  "publisher": "The Shortlist Report",
  "license": "https://creativecommons.org/licenses/by/4.0/",
  "note": "responses = number of sampled responses naming the firm. share = responses / sampleSize, as a percentage. A firm is counted once per response regardless of how many times it is named in it.",
  "firms": [
    {
      "name": "EPIQ",
      "domain": null,
      "tier": 1,
      "responses": 20,
      "share": 36.4
    },
    {
      "name": "RSM",
      "domain": null,
      "tier": 1,
      "responses": 13,
      "share": 23.6
    },
    {
      "name": "Deloitte",
      "domain": "deloitte.com",
      "tier": 1,
      "responses": 12,
      "share": 21.8
    },
    {
      "name": "Accenture",
      "domain": "accenture.com",
      "tier": 1,
      "responses": 11,
      "share": 20
    },
    {
      "name": "Capgemini",
      "domain": "capgemini.com",
      "tier": 1,
      "responses": 11,
      "share": 20
    },
    {
      "name": "Cognizant",
      "domain": "cognizant.com",
      "tier": 1,
      "responses": 11,
      "share": 20
    },
    {
      "name": "eMerge Technologies",
      "domain": null,
      "tier": 1,
      "responses": 11,
      "share": 20
    },
    {
      "name": "HCLTech",
      "domain": "hcltech.com",
      "tier": 1,
      "responses": 11,
      "share": 20
    },
    {
      "name": "IBM",
      "domain": null,
      "tier": 1,
      "responses": 11,
      "share": 20
    },
    {
      "name": "Infosys",
      "domain": "infosys.com",
      "tier": 1,
      "responses": 11,
      "share": 20
    }
  ]
}