Our ERP project failed. Who can rescue it?
ERP Implementation Failed? What The Shortlist Report Finds
10 firms lead, appearing in 7.3–16.4% of 55 AI responses. The sample cannot separate them, so we do not pretend it can.
No clear leader
No single firm dominates this question. Ten come up regularly and they specialise in different things, so the firm worth calling is the one that fits your situation rather than whoever sits highest.
ArcherPoint9 of 55
Implements Microsoft Dynamics, Business Central, and NAV in the Northeast region.
Ultra Consultants9 of 55
Independent ERP selection and implementation advisory, particularly for manufacturing and distribution companies.
Rand Group6 of 55
Platform-agnostic ERP implementation partner for Microsoft, NetSuite and Sage, including Dynamics GP migrations.
AxisOne Consultancy5 of 55
Offers ERP project recovery and stabilization for SAP, Dynamics 365, Oracle and custom ERPs.
EPIQ Infotech5 of 55
NetSuite partner handling QuickBooks migrations, implementation, integrations and training.
+5 more, tiedin the table
Based on 55 ChatGPT responses to this question, collected August 11, 2026–August 19, 2026. Firms are counted once per response. How we measure.
The ranking
| Firm | Responses | Share | |
|---|---|---|---|
| Tier 1 10 firms, 7.3–16.4% | |||
| ArcherPointarcherpoint.comImplements Microsoft Dynamics, Business Central, and NAV in the Northeast region. | 9 of 55 | 16.4% | |
| Ultra Consultantsultraconsultants.comIndependent ERP selection and implementation advisory, particularly for manufacturing and distribution companies. | 9 of 55 | 16.4% | |
| Rand Grouprandgroup.comPlatform-agnostic ERP implementation partner for Microsoft, NetSuite and Sage, including Dynamics GP migrations. | 6 of 55 | 10.9% | |
| AxisOne Consultancyaxisoneconsultancy.comOffers ERP project recovery and stabilization for SAP, Dynamics 365, Oracle and custom ERPs. | 5 of 55 | 9.1% | |
| EPIQ InfotechNetSuite partner handling QuickBooks migrations, implementation, integrations and training. | 5 of 55 | 9.1% | |
| FidesOpsfidesops.comSpecializes in post-go-live ERP rescue including data cleanup, transaction reconciliation and operational stabilization. | 5 of 55 | 9.1% | |
| FreedomDevfreedomdev.comDevelops custom NetSuite integrations using SuiteScript, REST APIs and SOAPs for ecommerce, 3PL and CRM. | 5 of 55 | 9.1% | |
| SuiteDynamicssuitedynamics.ioProvides NetSuite implementation and rescue services, handles migrations from Dynamics GP and Sage. | 5 of 55 | 9.1% | |
| Third Stage Consulting Groupthirdstage-consulting.comOffers independent, vendor-agnostic ERP selection and implementation advisory for mid-market and enterprise companies. | 5 of 55 | 9.1% | |
| Business Solution PartnersProvides NetSuite implementation, integration, customization and ongoing support. | 4 of 55 | 7.3% | |
Key findings
- No firm answers “Our ERP project failed. Who can rescue it?” reliably in ChatGPT. The most-named, ArcherPoint, appeared in 9 of 55 responses (16.4%) collected August 11, 2026–August 19, 2026, and 9 other firms scored close enough that the sample cannot put any of them in order.
- ArcherPoint, Ultra Consultants and Rand Group were named most often, in 6–9 of 55 responses. All 10 firms in the leading group are listed with their counts in the table below.
- 10 firms cleared the reporting threshold on “Our ERP project failed. Who can rescue it?” in ChatGPT as of August 19, 2026; the full table with response counts is below.
- Rand Group appears in 3 of the 9 NetSuite and ERP implementation partners reports published by The Shortlist Report, the widest coverage of any firm named on this page.
- No firm paid to appear in this ranking; placement cannot be bought, and the counts come from ChatGPT responses rather than from submissions.
Why the tiers fall where they do
Tier 1 holds ArcherPoint, Ultra Consultants, Rand Group, AxisOne Consultancy, EPIQ Infotech, FidesOps, FreedomDev, SuiteDynamics, Third Stage Consulting Group and Business Solution Partners, named in 4 to 9 of the 55 ChatGPT responses. They are grouped rather than ranked because the gaps between them are inside the margin of error at this sample size — one extra mention would reorder them, so an order would be reporting noise as a finding.
The test is McNemar’s at 95%, applied against the same 55 responses for every firm. The full reasoning, and what happened when we ranked one-to-N instead.
What the sample shows
10 firms lead this question: ArcherPoint, Ultra Consultants, Rand Group, AxisOne Consultancy, EPIQ Infotech, FidesOps, FreedomDev, SuiteDynamics, Third Stage Consulting Group and Business Solution Partners. They appear in 7.3–16.4% of the 55 responses. The gaps between them are inside the margin of error at this sample size, so they are listed together rather than ranked against each other.
226 firms were named at least once across the sample. 10 of them cleared the threshold of 2 responses and appear above; the rest were named once and are inside the noise.
How to read this
Firms are grouped into tiers, not ranked one to fifteen. A tier holds every firm whose 95% confidence interval overlaps the leader's, which is a long way of saying the sample cannot tell them apart. Order within a tier is arbitrary — read the counts, not the position.
Share is the percentage of responses that named the firm — not a quality score. A firm scoring low here may be excellent and simply under-written about online, which is a finding about its visibility rather than its work.
The same question was asked repeatedly because AI assistants do not answer identically twice. A single response would tell you almost nothing.
What this measurement does not tell you
- It is not a quality ranking. Share reflects how much has been written about a firm online, which is what an AI assistant reads. A capable firm nobody writes about scores low here.
- It is a reading from a date range, not a permanent standing. This sample was collected August 11, 2026–August 19, 2026; models change and so do their answers.
- It covers ChatGPT only. Other assistants answer differently, and we do not extrapolate across engines we have not measured.
- Order within a tier is arbitrary. Read the counts, not the position. Why we use tiers.
Cite this report
The Shortlist Report. (2026). ERP Implementation Failed? What The Shortlist Report Finds. The Shortlist Report. https://www.shortlistreport.com/article/failed-erp-implementation
Underlying counts: CSV · JSON. Every answer they were counted from: plain text · JSON. All reusable under CC BY 4.0 with attribution.