Which ERP partners measure business outcomes after go-live?
ERP Implementation Outcomes: What The Shortlist Report Finds
2 firms lead, appearing in 30.0–43.3% of 30 AI responses. The sample cannot separate them, so we do not pretend it can.
Two firms lead
Deloitte and PwC come up most often here. They are close enough together that the order between them is not worth reading anything into.
Based on 30 ChatGPT responses to this question, collected October 1, 2026–October 7, 2026. Firms are counted once per response. How we measure.
The ranking
| Firm | Responses | Share | |
|---|---|---|---|
| Tier 1 2 firms, 30.0–43.3% | |||
| Deloittedeloitte.comEnterprise-scale SAP, Oracle, and Workday implementations for Fortune 500 companies and regulated industries. | 13 of 30 | 43.3% | |
| PwCImplements SAP, Oracle, and Workday with business process transformation for enterprises seeking redesign plus implementation. | 9 of 30 | 30.0% | |
| Tier 2 8 firms, 10.0–23.3% | |||
| Accentureaccenture.comHandles large-scale SAP, Oracle and Dynamics transformations, complex integrations and Salesforce implementations for enterprises. | 7 of 30 | 23.3% | |
| Third Stage Consulting Groupthirdstage-consulting.comOffers independent, vendor-agnostic ERP selection and implementation advisory for mid-market and enterprise companies. | 7 of 30 | 23.3% | |
| Panorama Consulting Grouppanorama-consulting.comVendor-neutral ERP selection, implementation oversight, and independent audits for mid-market to enterprise clients. | 5 of 30 | 16.7% | |
| KPMGkpmg.comImplements SAP, Oracle, Microsoft Dynamics, and Workday for finance and HCM transformation, particularly in healthcare and financial services. | 4 of 30 | 13.3% | |
| Orbrickorbrick.comImplements Oracle Fusion with outcome-based pricing tied to committed business results. | 4 of 30 | 13.3% | |
| RSMMid-market ERP advisory and implementation across NetSuite, Microsoft Dynamics, Sage, and Acumatica. | 4 of 30 | 13.3% | |
| TCSDelivers SAP, Oracle, Microsoft Dynamics and SuccessFactors implementations and ERP/HR transformations for global organizations. | 4 of 30 | 13.3% | |
| Prosciprosci.comFocuses on post-go-live adoption and business outcomes including cycle time, inventory and workforce productivity. | 3 of 30 | 10.0% | |
Key findings
- Deloitte and PwC lead this sample, each named in 30.0–43.3% of 30 ChatGPT responses to the question “Which ERP partners measure business outcomes after go-live?”, collected October 1, 2026–October 7, 2026.
- The gaps between Deloitte and PwC are inside the margin of error at 30 responses, so The Shortlist Report groups them in one tier rather than ranking them against each other.
- 10 firms cleared the reporting threshold on “Which ERP partners measure business outcomes after go-live?” in ChatGPT as of October 7, 2026; the full table with response counts is below.
- Deloitte appears in 7 of the 10 NetSuite and ERP implementation partners reports published by The Shortlist Report, the widest coverage of any firm named on this page.
- No firm paid to appear in this ranking; placement cannot be bought, and the counts come from ChatGPT responses rather than from submissions.
Why the tiers fall where they do
Tier 1 holds Deloitte and PwC, named in 9 to 13 of the 30 ChatGPT responses. They are grouped rather than ranked because the gaps between them are inside the margin of error at this sample size — one extra mention would reorder them, so an order would be reporting noise as a finding.
Tier 2 holds Accenture, Third Stage Consulting Group, Panorama Consulting Group, KPMG, Orbrick, RSM, TCS and Prosci, named in 3 to 7 of 30 responses (10.0–23.3%). The sample does separate these firms from the tier above: the difference from the leading group is larger than the margin of error, which is what puts them in a tier of their own.
The test is McNemar’s at 95%, applied against the same 30 responses for every firm. The full reasoning, and what happened when we ranked one-to-N instead.
What the sample shows
2 firms lead this question: Deloitte and PwC. They appear in 30.0–43.3% of the 30 responses. The gaps between them are inside the margin of error at this sample size, so they are listed together rather than ranked against each other.
57 firms were named at least once across the sample. 10 of them cleared the threshold of 2 responses and appear above; the rest were named once and are inside the noise.
How to read this
Firms are grouped into tiers, not ranked one to fifteen. A tier holds every firm whose 95% confidence interval overlaps the leader's, which is a long way of saying the sample cannot tell them apart. Order within a tier is arbitrary — read the counts, not the position.
Share is the percentage of responses that named the firm — not a quality score. A firm scoring low here may be excellent and simply under-written about online, which is a finding about its visibility rather than its work.
The same question was asked repeatedly because AI assistants do not answer identically twice. A single response would tell you almost nothing.
What this measurement does not tell you
- It is not a quality ranking. Share reflects how much has been written about a firm online, which is what an AI assistant reads. A capable firm nobody writes about scores low here.
- It is a reading from a date range, not a permanent standing. This sample was collected October 1, 2026–October 7, 2026; models change and so do their answers.
- It covers ChatGPT only. Other assistants answer differently, and we do not extrapolate across engines we have not measured.
- Order within a tier is arbitrary. Read the counts, not the position. Why we use tiers.
Cite this report
The Shortlist Report. (2026). ERP Implementation Outcomes: What The Shortlist Report Finds. The Shortlist Report. https://www.shortlistreport.com/article/erp-implementation-outcomes
Underlying counts: CSV · JSON. Every answer they were counted from: plain text · JSON. All reusable under CC BY 4.0 with attribution.