Our Amazon account was suspended. Who can help reinstate it?
Suspended, Hijacked or Sliding? Who AI Says to Call
6 firms lead, appearing in 5.7–5.7% of 35 AI responses. The sample cannot separate them, so we do not pretend it can.
Based on 35 ChatGPT responses to this question, collected August 8, 2026. Firms are counted once per response. How we measure.
Key findings
- ACOS-TA, AdCanyon, Marknology, Olifant Digital, PPC Jumpstart and SalesDuo lead this sample, each named in 5.7–5.7% of 35 ChatGPT responses to the question “Our Amazon account was suspended. Who can help reinstate it?”, collected August 8, 2026.
- The gaps between ACOS-TA, AdCanyon, Marknology, Olifant Digital, PPC Jumpstart and SalesDuo are inside the margin of error at 35 responses, so The Shortlist Report groups them in one tier rather than ranking them against each other.
- 6 firms cleared the reporting threshold on “Our Amazon account was suspended. Who can help reinstate it?” in ChatGPT as of August 8, 2026; the full table with response counts is below.
- SalesDuo appears in 3 of the 8 Amazon agencies reports published by The Shortlist Report, the widest coverage of any firm named on this page.
- No firm paid to appear in this ranking; placement cannot be bought, and the counts come from ChatGPT responses rather than from submissions.
The ranking
| Firm | Responses | Share | |
|---|---|---|---|
| Tier 1 6 firms, 5.7–5.7% | |||
| ACOS-TAacosta.comAmazon PPC audits and management starting at $997/month. | 2 of 35 | 5.7% | |
| AdCanyonadcanyon.comOffers managed Amazon PPC and bid-optimization technology as an Amazon Ads Verified Partner. | 2 of 35 | 5.7% | |
| Marknologymarknology.comAmazon PPC and growth services for bootstrapped and established brands in $500K–$10M range. | 2 of 35 | 5.7% | |
| Olifant Digitalolifantdigital.comSeller Central operations, PPC, listings, catalog and international expansion for mid-sized brands. | 2 of 35 | 5.7% | |
| PPC Jumpstartppcjumpstart.comBoutique Amazon PPC management on month-to-month terms for smaller and mid-sized brands. | 2 of 35 | 5.7% | |
| SalesDuosalesduo.comFull Amazon management and growth with ex-Amazon expertise for SMB and mid-market brands. | 2 of 35 | 5.7% | |
Why the tiers fall where they do
Tier 1 holds ACOS-TA, AdCanyon, Marknology, Olifant Digital, PPC Jumpstart and SalesDuo, named in 2 to 2 of the 35 ChatGPT responses. They are grouped rather than ranked because the gaps between them are inside the margin of error at this sample size — one extra mention would reorder them, so an order would be reporting noise as a finding.
The test is McNemar’s at 95%, applied against the same 35 responses for every firm. The full reasoning, and what happened when we ranked one-to-N instead.
What the sample shows
6 firms lead this question: ACOS-TA, AdCanyon, Marknology, Olifant Digital, PPC Jumpstart and SalesDuo. They appear in 5.7–5.7% of the 35 responses. The gaps between them are inside the margin of error at this sample size, so they are listed together rather than ranked against each other.
33 firms were named at least once across the sample. 6 of them cleared the threshold of 2 responses and appear above; the rest were named once and are inside the noise.
How to read this
Firms are grouped into tiers, not ranked one to fifteen. A tier holds every firm whose 95% confidence interval overlaps the leader's, which is a long way of saying the sample cannot tell them apart. Order within a tier is arbitrary — read the counts, not the position.
Share is the percentage of responses that named the firm — not a quality score. A firm scoring low here may be excellent and simply under-written about online, which is a finding about its visibility rather than its work.
The same question was asked repeatedly because AI assistants do not answer identically twice. A single response would tell you almost nothing.
What this measurement does not tell you
- It is not a quality ranking. Share reflects how much has been written about a firm online, which is what an AI assistant reads. A capable firm nobody writes about scores low here.
- It is a reading from a date range, not a permanent standing. This sample was collected August 8, 2026; models change and so do their answers.
- It covers ChatGPT only. Other assistants answer differently, and we do not extrapolate across engines we have not measured.
- Order within a tier is arbitrary. Read the counts, not the position. Why we use tiers.
Cite this report
Danielle Trettson. (2026). Suspended, Hijacked or Sliding? Who AI Says to Call. The Shortlist Report. https://www.shortlistreport.com/article/amazon-account-problems
Underlying counts: CSV · JSON · reusable under CC BY 4.0 with attribution.