Who manages business networks, firewalls and phone systems?
Network and Infrastructure: The Providers The Shortlist Report Finds
VEnterprise appeared in 14.5% of 235 AI responses to this question, ahead of everyone else.
VEnterprise leads
VEnterprise comes up more than any other firm on this question, by a clear margin.
VEnterprise34 of 235
Fully managed or co-managed IT and VoIP services for small and midsize businesses.
SRS Networks17 of 235
Installs POS systems, structured cabling, Wi-Fi, and network infrastructure for multi-site retailers and restaurants nationwide.
Key MSP12 of 235
Provides compliance-oriented managed IT and cybersecurity for San Diego-area financial firms, RIAs and brokers.
Loop Communications11 of 235
Provides VoIP platforms for MSPs to sell and manage for their customers.
On-Site Technology11 of 235
Offers managed IT, cybersecurity, Microsoft 365, cloud, and onsite engineering for 10–500 user organizations in NJ, NY, PA, FL and nationally.
+5 more namedin the table
Based on 235 ChatGPT responses to this question, collected August 11, 2026–October 1, 2026. Firms are counted once per response. How we measure.
The ranking
| Firm | Responses | Share | |
|---|---|---|---|
| Tier 1 stands alone | |||
| VEnterpriseventerprise.netFully managed or co-managed IT and VoIP services for small and midsize businesses. | 34 of 235 | 14.5% | |
| Tier 2 8 firms, 3.4–7.2% | |||
| SRS Networkssrsnetworks.netInstalls POS systems, structured cabling, Wi-Fi, and network infrastructure for multi-site retailers and restaurants nationwide. | 17 of 235 | 7.2% | |
| Key MSPkeymsp.comProvides compliance-oriented managed IT and cybersecurity for San Diego-area financial firms, RIAs and brokers. | 12 of 235 | 5.1% | |
| Loop Communicationsloopcommunications.comProvides VoIP platforms for MSPs to sell and manage for their customers. | 11 of 235 | 4.7% | |
| On-Site Technologyon-sitetechnology.comOffers managed IT, cybersecurity, Microsoft 365, cloud, and onsite engineering for 10–500 user organizations in NJ, NY, PA, FL and nationally. | 11 of 235 | 4.7% | |
| MSPNetworksmspnetworks.comProvides managed cloud phone/UC platforms, business continuity/disaster recovery, managed backups and ransomware protection. | 10 of 235 | 4.3% | |
| SprinterProvides fully managed 3CX deployments, hosting, SIP/carrier management, number porting, and ongoing support. | 9 of 235 | 3.8% | |
| AT&T BusinessManaged SD-WAN, connectivity, and security services with multi-site deployment. | 8 of 235 | 3.4% | |
| Verizon BusinessDesigns, implements, monitors, and manages multi-site SD-WAN infrastructure including multivendor environments. | 8 of 235 | 3.4% | |
| Tier 3 stands alone | |||
| Access Cablingaccesscabling.comProvides commercial structured cabling, fiber, Wi-Fi installation, and enterprise wireless deployments. | 7 of 235 | 3.0% | |
Key findings
- VEnterprise leads this sample alone, named in 34 of 235 ChatGPT responses (14.5%) to the question “Who manages business networks, firewalls and phone systems?”, collected August 11, 2026–October 1, 2026.
- 10 firms cleared the reporting threshold on “Who manages business networks, firewalls and phone systems?” in ChatGPT as of October 1, 2026; the full table with response counts is below.
- On-Site Technology appears in 2 of the 16 managed IT service providers reports published by The Shortlist Report, the widest coverage of any firm named on this page.
- No firm paid to appear in this ranking; placement cannot be bought, and the counts come from ChatGPT responses rather than from submissions.
Why the tiers fall where they do
Tier 1 holds VEnterprise, named in 34 of 235 ChatGPT responses (14.5%). No other firm in this sample comes close enough to be grouped with it.
Tier 2 holds SRS Networks, Key MSP, Loop Communications, On-Site Technology, MSPNetworks, Sprinter, AT&T Business and Verizon Business, named in 8 to 17 of 235 responses (3.4–7.2%). The sample does separate these firms from the tier above: the difference from the leading group is larger than the margin of error, which is what puts them in a tier of their own.
Tier 3 holds Access Cabling, named in 7 to 7 of 235 responses (3.0–3.0%). The sample does separate this firm from the tier above: the difference from the leading group is larger than the margin of error, which is what puts it in a tier of its own.
The test is McNemar’s at 95%, applied against the same 235 responses for every firm. The full reasoning, and what happened when we ranked one-to-N instead.
What the sample shows
VEnterprise leads on its own, named in 34 of the 235 responses to this question (14.5%).
587 firms were named at least once across the sample. 10 of them cleared the threshold of 2 responses and appear above; the rest were named once and are inside the noise.
How to read this
Firms are grouped into tiers, not ranked one to fifteen. A tier holds every firm whose 95% confidence interval overlaps the leader's, which is a long way of saying the sample cannot tell them apart. Order within a tier is arbitrary — read the counts, not the position.
Share is the percentage of responses that named the firm — not a quality score. A firm scoring low here may be excellent and simply under-written about online, which is a finding about its visibility rather than its work.
The same question was asked repeatedly because AI assistants do not answer identically twice. A single response would tell you almost nothing.
What this measurement does not tell you
- It is not a quality ranking. Share reflects how much has been written about a firm online, which is what an AI assistant reads. A capable firm nobody writes about scores low here.
- It is a reading from a date range, not a permanent standing. This sample was collected August 11, 2026–October 1, 2026; models change and so do their answers.
- It covers ChatGPT only. Other assistants answer differently, and we do not extrapolate across engines we have not measured.
- Order within a tier is arbitrary. Read the counts, not the position. Why we use tiers.
Cite this report
The Shortlist Report. (2026). Network and Infrastructure: The Providers The Shortlist Report Finds. The Shortlist Report. https://www.shortlistreport.com/article/msp-network-and-infrastructure
Underlying counts: CSV · JSON. Every answer they were counted from: plain text · JSON. All reusable under CC BY 4.0 with attribution.