Firm profile
Accenture
Accenture was named in 6 of the 6 Salesforce and CRM implementation partners questions measured by The Shortlist Report, appearing in 52 of the 150 AI responses sampled across those questions (34.7%).
As described in the answersDelivers large-scale global CRM transformations with Salesforce, data, AI, and integration capabilities for Fortune 500 companies.
Accenture is strongest on “Which Salesforce partners specialize in particular industries?”, where it was named in 19 of 25 responses (76.0%), placing it in tier 1 of that report.
Where Accenture was named
| Question | Tier | Responses | Share | |
|---|---|---|---|---|
| Which Salesforce partners specialize in particular industries? | 1 | 19 of 25 | 76.0% | |
| Who can migrate us from another CRM to Salesforce? | 1 | 11 of 25 | 44.0% | |
| Which partners integrate Salesforce with other systems? | 1 | 7 of 25 | 28.0% | |
| Which firms provide ongoing Salesforce managed services? | 1 | 6 of 25 | 24.0% | |
| Which Salesforce partners work with small businesses? | 1 | 5 of 25 | 20.0% | |
| Our Salesforce implementation failed. Who can fix it? | 1 | 4 of 25 | 16.0% |
What Accenture gets named for
Across the 6 Salesforce and CRM implementation partners questions measured, Accenture is named most often on “Which Salesforce partners specialize in particular industries?” — it appears in 19 of the 25 ChatGPT responses to that question, or 76.0% of them. Its next strongest question is “Who can migrate us from another CRM to Salesforce?”, where it appears in 11 of 25 responses (44.0%).
Accenture clears the reporting threshold on 6 of the 6 questions. That is every question in the set, which makes it one of the few firms an assistant reaches for across the whole category rather than for one specialism.
What Accenture’s tier placings mean
On “Which Salesforce partners specialize in particular industries?”, Accenture sits in tier 1 of 2, named in 19 of 25 responses (76.0%). Tier 1 does not mean it was ranked first. It means that at 25 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with Slalom, Deloitte and PwC, and the order they are listed in is arbitrary. 8 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.
On “Who can migrate us from another CRM to Salesforce?”, Accenture sits in tier 1 of 1, named in 11 of 25 responses (44.0%). Tier 1 does not mean it was ranked first. It means that at 25 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with Slalom, Deloitte, PwC, AppsXpert, Emorphis, Ascendix, Capgemini, Cognizant and Colby's Data Movers, and the order they are listed in is arbitrary.
On “Which partners integrate Salesforce with other systems?”, Accenture sits in tier 1 of 1, named in 7 of 25 responses (28.0%). Tier 1 does not mean it was ranked first. It means that at 25 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with Slalom, Deloitte, Workato, Airbyte, Boomi, Celigo, Fivetran, IBM and Informatica, and the order they are listed in is arbitrary.
On “Which firms provide ongoing Salesforce managed services?”, Accenture sits in tier 1 of 1, named in 6 of 25 responses (24.0%). Tier 1 does not mean it was ranked first. It means that at 25 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with Systep, Cognizant, CRMingo, Deloitte Digital, Capgemini, ConsultTech CRM, Equals11, HabileLabs and HCLTech, and the order they are listed in is arbitrary.
On “Which Salesforce partners work with small businesses?”, Accenture sits in tier 1 of 1, named in 5 of 25 responses (20.0%). Tier 1 does not mean it was ranked first. It means that at 25 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with 360 Quantum Solutions, RSM Consulting, Slalom, Cyntexa, Deloitte Digital, Lovalto, NovoCircle, SierraSync and Aress, and the order they are listed in is arbitrary.
On “Our Salesforce implementation failed. Who can fix it?”, Accenture sits in tier 1 of 1, named in 4 of 25 responses (16.0%). Tier 1 does not mean it was ranked first. It means that at 25 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with Celumai, Deloitte, Mareeba CRM, Slalom, Capgemini, Cognizant, Blue Engine Salesforce Consulting, Cloud Structures and CrestOps, and the order they are listed in is arbitrary.
Where Accenture does not appear
Accenture was not named often enough to clear the reporting threshold on 24 of the 6 questions: “What are the best TikTok Shop agencies?”, “Which agencies specialize in TikTok Shop affiliate and creator programs?”, “What are the best agencies for TikTok Shop creator sourcing and management?”, “Who can help me set up and manage a TikTok Shop for my brand?”, “What are the best US-based TikTok Shop agencies?”, “What are the best TikTok Shop agencies for a small brand with a limited budget?”, “Which agencies work with supplement, apparel, food and home goods brands on TikTok Shop?”, “Our TikTok Shop sales stalled after a strong first month. Who can we hire to fix it?”, “What are the best Amazon agencies?”, “Who can manage our entire Amazon business for us?”, “Which agencies are best at Amazon PPC management?”, “Which agencies do Amazon listing optimization?”, “Which agencies help brands launch on Amazon for the first time?”, “Which Amazon agencies work with large consumer brands?”, “Which Amazon agencies work with small sellers?”, “Our Amazon account was suspended. Who can help reinstate it?”, “What are the best fractional CFO firms?”, “Which fractional CFO firms work with venture-backed startups?”, “What is the best outsourced accounting firm for a small business?”, “Which fractional CFOs help prepare a company for fundraising?”, “Which outsourced accounting firms specialize in particular industries?”, “Which firms provide outsourced controller services?”, “Who can implement NetSuite or a real ERP for a growing company?” and “Our books are a mess and we have an audit coming. Who can help?”.
An absence here is a fact about visibility, not about capability. It means that when buyers put that question to ChatGPT during the sampling window, Accenture was not among the firms it reached for — which is worth knowing if that question describes the work you are hiring for, and worth nothing as a judgement of how well the firm does that work.
Firms named alongside Accenture
When ChatGPT names Accenture, these firms most often turn up on the same questions: Slalom (5 shared questions), Capgemini (4 shared questions), Deloitte (4 shared questions), Cognizant (3 shared questions), Deloitte Digital (2 shared questions), IBM (2 shared questions) and PwC (2 shared questions).
That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside Accenture. It says nothing about which of them is the better fit.
Slalom · Capgemini · Deloitte · Cognizant · Deloitte Digital · IBM · PwC
What this page is, and is not
- It is a count of how often AI assistants named Accenture when asked buyer questions about Salesforce and CRM implementation partners. Nothing here is a review, a rating, or an assessment of the firm’s work.
- Accenture did not submit this listing, was not contacted about it, and cannot pay to change it, move up, or be removed.
- A firm named in few responses may still be excellent. Share follows what has been published about a firm online, which is what an AI assistant reads.
- Wrong details, or a firm merged with another of a similar name? We fix those.