TheShortlist Report

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Accenture

Accenture was named in 20 of the 48 managed IT service providers and Salesforce and CRM implementation partners and fractional CFO and outsourced accounting firms and NetSuite and ERP implementation partners questions measured by The Shortlist Report, appearing in 1333 of the 3891 AI responses sampled across those questions (34.3%).

accenture.com · Last measured · how we measure

20 / 48Questions named in
1333Responses naming it
34%Of 3891 sampled
1Best tier reached

Accenture is strongest on Which Salesforce partners specialize in particular industries?, where it was named in 150 of 200 responses (75.0%), placing it in tier 1 of that report.

What Accenture is surfaced for in managed IT service providers

Based on the measured answers, Accenture is most likely to be surfaced when buyers ask about “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, “What are the best managed IT service providers?” and “Which managed service providers are strongest with Microsoft 365 and Azure?”.

How the answers describe the firmProvides managed IT, cloud, cybersecurity, and digital transformation services to large enterprises.

In this sample, Accenture was named on 5 of the 14 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

What Accenture is surfaced for in Salesforce and CRM implementation partners

Based on the measured answers, Accenture is most likely to be surfaced when buyers ask about “Which Salesforce partners specialize in particular industries?”, “Who implements Salesforce Service Cloud and support operations?” and “Which partners integrate Salesforce with other systems?”.

How the answers describe the firmDelivers large-scale global CRM transformations with Salesforce, data, AI, and integration capabilities for Fortune 500 companies.

In this sample, Accenture was named on 10 of the 10 Salesforce and CRM implementation partners ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

What Accenture is surfaced for in fractional CFO and outsourced accounting firms

Based on the measured answers, Accenture is most likely to be surfaced when buyers ask about “Which firms provide outsourced controller services?”.

How the answers describe the firmDelivers global finance transformation, outsourced accounting operations, and shared services for large enterprises.

In this sample, Accenture was named on 1 of the 12 fractional CFO and outsourced accounting firms ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

What Accenture is surfaced for in NetSuite and ERP implementation partners

Based on the measured answers, Accenture is most likely to be surfaced when buyers ask about “What are the best NetSuite implementation partners?”, “Which ERP partners fit our company size?” and “Who builds ERP integrations and customisations?”.

How the answers describe the firmHandles large-scale SAP, Oracle and Dynamics transformations, complex integrations and Salesforce implementations for enterprises.

In this sample, Accenture was named on 4 of the 8 NetSuite and ERP implementation partners ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

Every question in managed IT service providers

Accenture was named on 5 of these 14 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where Accenture placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderAccenture
What are the best managed IT service providers?250 answersAccenture63%63% · tier 1
What is the best IT company for a small business?210 answersNtiva46%
Which providers offer co-managed IT alongside an in-house team?210 answersNetSys27%
Which managed IT providers specialize in regulated and compliance-heavy industries?210 answersDataprise33%
Which MSPs can support offices in multiple states?210 answersmWave25%
Which managed service providers are strongest with Microsoft 365 and Azure?210 answersRackspace46%34% · tier 2
Which companies provide outsourced IT help desk support?210 answersBuchanan Technologies21%12% · tier 2
Which managed service providers are strongest on cybersecurity?209 answersArctic Wolf47%21% · tier 4
Our current IT provider is unresponsive. Who should we switch to?205 answersTeamLogic IT9%
Who are the best IT outsourcing firms for mid-market and enterprise companies?202 answersAccenture64%64% · tier 1
Who handles backup, disaster recovery and ransomware response?175 answersSourcepass13%
Who manages business networks, firewalls and phone systems?175 answersVEnterprise13%
Who provides IT leadership rather than just IT support?175 answersFramework IT17%
Who are the best managed IT providers in my city?175 answersIntegris51%
How much does a managed service provider cost per user?pricing · 200 answerswhat firms charge

Who leads managed IT service providers overall: Accenture tops 2 of 14 · Arctic Wolf tops 1 of 14 · Buchanan Technologies tops 1 of 14 · Dataprise tops 1 of 14 · Framework IT tops 1 of 14 · Integris tops 1 of 14. See all reports.

Every question in Salesforce and CRM implementation partners

Accenture was named on 10 of these 10 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where Accenture placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderAccenture
Which Salesforce partners work with small businesses?200 answersSlalom21%19% · tier 1
Which Salesforce partners specialize in particular industries?200 answersAccenture75%75% · tier 1
Who can migrate us from another CRM to Salesforce?200 answersColby's Data Movers23%22% · tier 1
Which partners integrate Salesforce with other systems?200 answersAccenture44%44% · tier 1
Which firms provide ongoing Salesforce managed services?200 answersSystep48%24% · tier 3
Our Salesforce implementation failed. Who can fix it?200 answersCoalescence17%9% · tier 2
Which partners implement Salesforce Marketing Cloud?175 answersSlalom31%31% · tier 1
Who implements Salesforce Service Cloud and support operations?175 answersAccenture53%53% · tier 1
Who builds Salesforce reporting, dashboards and data governance?175 answersSlalom30%29% · tier 1
Who improves Salesforce adoption and trains users?175 answersJPW Consulting18%11% · tier 2
How much does a Salesforce implementation cost?pricing · 200 answerswhat firms charge

Who leads Salesforce and CRM implementation partners overall: Accenture tops 3 of 10 · Slalom tops 3 of 10 · Coalescence tops 1 of 10 · Colby's Data Movers tops 1 of 10 · JPW Consulting tops 1 of 10 · Systep tops 1 of 10. See all reports.

Every question in fractional CFO and outsourced accounting firms

Accenture was named on 1 of these 12 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Who leads fractional CFO and outsourced accounting firms overall: Pilot tops 3 of 12 · Armanino tops 1 of 12 · BPM tops 1 of 12 · Burkland Associates tops 1 of 12 · InterimCFO tops 1 of 12 · PwC tops 1 of 12. See all reports.

Every question in NetSuite and ERP implementation partners

Accenture was named on 4 of these 8 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where Accenture placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderAccenture
What are the best NetSuite implementation partners?175 answersDeloitte94%61% · tier 3
Who helps choose between ERP systems?175 answersPanorama Consulting Group58%
Who migrates a company off QuickBooks onto a real ERP?175 answersScaleNorth17%
Which partners implement ERP for inventory-heavy businesses?175 answersAnchor Group30%
Who builds ERP integrations and customisations?175 answersAccenture34%34% · tier 1
Who supports an ERP after go-live?175 answersRSM33%19% · tier 2
Our ERP project failed. Who can rescue it?175 answersUltra Consultants17%
Which ERP partners fit our company size?175 answersDeloitte42%42% · tier 1
How much does a NetSuite implementation cost?pricing · 175 answerswhat firms charge

Who leads NetSuite and ERP implementation partners overall: Deloitte tops 2 of 8 · Accenture tops 1 of 8 · Anchor Group tops 1 of 8 · Panorama Consulting Group tops 1 of 8 · RSM tops 1 of 8 · ScaleNorth tops 1 of 8. See all reports.

Where Accenture was named

One row per report in which Accenture cleared the reporting threshold. Reports where it was not named often enough to clear that threshold are not listed. Each report states its own sample size and collection window.
QuestionTierResponsesShare
Which Salesforce partners specialize in particular industries?1150 of 20075.0%
Who are the best IT outsourcing firms for mid-market and enterprise companies?1129 of 20263.9%
What are the best managed IT service providers?1158 of 25063.2%
What are the best NetSuite implementation partners?3107 of 17561.1%
Who implements Salesforce Service Cloud and support operations?192 of 17552.6%
Which partners integrate Salesforce with other systems?187 of 20043.5%
Which ERP partners fit our company size?173 of 17541.7%
Which managed service providers are strongest with Microsoft 365 and Azure?272 of 21034.3%
Who builds ERP integrations and customisations?160 of 17534.3%
Which partners implement Salesforce Marketing Cloud?154 of 17530.9%
Who builds Salesforce reporting, dashboards and data governance?151 of 17529.1%
Which firms provide ongoing Salesforce managed services?348 of 20024.0%
Who can migrate us from another CRM to Salesforce?144 of 20022.0%
Which managed service providers are strongest on cybersecurity?444 of 20921.1%
Who supports an ERP after go-live?234 of 17519.4%
Which Salesforce partners work with small businesses?137 of 20018.5%
Which firms provide outsourced controller services?232 of 21015.2%
Which companies provide outsourced IT help desk support?225 of 21011.9%
Who improves Salesforce adoption and trains users?219 of 17510.9%
Our Salesforce implementation failed. Who can fix it?217 of 2008.5%

What Accenture gets named for

Across the 48 managed IT service providers and Salesforce and CRM implementation partners and fractional CFO and outsourced accounting firms and NetSuite and ERP implementation partners questions measured, Accenture is named most often on Which Salesforce partners specialize in particular industries? — it appears in 150 of the 200 ChatGPT responses to that question, or 75.0% of them. Its next strongest question is “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, where it appears in 129 of 202 responses (63.9%).

Accenture clears the reporting threshold on 20 of the 48 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.

What Accenture’s tier placings mean

On Which Salesforce partners specialize in particular industries?, Accenture sits in tier 1 of 7, named in 150 of 200 responses (75.0%). It holds tier 1 alone: no other firm on this question was named often enough to be grouped with it, so on this question the sample does put one firm clearly ahead. 11 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On Who are the best IT outsourcing firms for mid-market and enterprise companies?, Accenture sits in tier 1 of 5, named in 129 of 202 responses (63.9%). It holds tier 1 alone: no other firm on this question was named often enough to be grouped with it, so on this question the sample does put one firm clearly ahead. 11 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On What are the best managed IT service providers?, Accenture sits in tier 1 of 5, named in 158 of 250 responses (63.2%). It holds tier 1 alone: no other firm on this question was named often enough to be grouped with it, so on this question the sample does put one firm clearly ahead. 14 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On What are the best NetSuite implementation partners?, Accenture sits in tier 3 of 7, named in 107 of 175 responses (61.1%). That places it below the leading group on this question, where the top firm was named in 93.7% of responses against Accenture’s 61.1%. It shares tier 3 with PwC, Capgemini and IBM, which the sample cannot separate from it. 9 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On Who implements Salesforce Service Cloud and support operations?, Accenture sits in tier 1 of 3, named in 92 of 175 responses (52.6%). It holds tier 1 alone: no other firm on this question was named often enough to be grouped with it, so on this question the sample does put one firm clearly ahead. 9 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On Which partners integrate Salesforce with other systems?, Accenture sits in tier 1 of 3, named in 87 of 200 responses (43.5%). Tier 1 does not mean it was ranked first. It means that at 200 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with Slalom, and the order they are listed in is arbitrary. 8 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On Which ERP partners fit our company size?, Accenture sits in tier 1 of 4, named in 73 of 175 responses (41.7%). Tier 1 does not mean it was ranked first. It means that at 175 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with Deloitte, and the order they are listed in is arbitrary. 8 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On Which managed service providers are strongest with Microsoft 365 and Azure?, Accenture sits in tier 2 of 4, named in 72 of 210 responses (34.3%). That places it below the leading group on this question, where the top firm was named in 46.2% of responses against Accenture’s 34.3%. It shares tier 2 with SHI, which the sample cannot separate from it. 6 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On Who builds ERP integrations and customisations?, Accenture sits in tier 1 of 3, named in 60 of 175 responses (34.3%). Tier 1 does not mean it was ranked first. It means that at 175 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with Deloitte, and the order they are listed in is arbitrary. 8 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On Which partners implement Salesforce Marketing Cloud?, Accenture sits in tier 1 of 3, named in 54 of 175 responses (30.9%). Tier 1 does not mean it was ranked first. It means that at 175 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with Slalom and Deloitte, and the order they are listed in is arbitrary. 7 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On Who builds Salesforce reporting, dashboards and data governance?, Accenture sits in tier 1 of 3, named in 51 of 175 responses (29.1%). Tier 1 does not mean it was ranked first. It means that at 175 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with Slalom and Deloitte, and the order they are listed in is arbitrary. 7 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On Which firms provide ongoing Salesforce managed services?, Accenture sits in tier 3 of 3, named in 48 of 200 responses (24.0%). That places it below the leading group on this question, where the top firm was named in 48.0% of responses against Accenture’s 24.0%. It shares tier 3 with CRM Assist, Persistent, Cognizant, Deloitte, RevenuePoint and ConsultTech CRM, which the sample cannot separate from it.

On Who can migrate us from another CRM to Salesforce?, Accenture sits in tier 1 of 2, named in 44 of 200 responses (22.0%). Tier 1 does not mean it was ranked first. It means that at 200 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with Colby's Data Movers, Deloitte, Slalom and CRM Science, and the order they are listed in is arbitrary. 5 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On Which managed service providers are strongest on cybersecurity?, Accenture sits in tier 4 of 4, named in 44 of 209 responses (21.1%). That places it below the leading group on this question, where the top firm was named in 46.9% of responses against Accenture’s 21.1%. It shares tier 4 with LevelBlue and NTT, which the sample cannot separate from it.

On Who supports an ERP after go-live?, Accenture sits in tier 2 of 2, named in 34 of 175 responses (19.4%). That places it below the leading group on this question, where the top firm was named in 33.1% of responses against Accenture’s 19.4%. It shares tier 2 with Deloitte, Protiviti, Capgemini, IBM, Myers-Holum and NTT DATA, which the sample cannot separate from it.

On Which Salesforce partners work with small businesses?, Accenture sits in tier 1 of 2, named in 37 of 200 responses (18.5%). Tier 1 does not mean it was ranked first. It means that at 200 responses, the gap between Accenture and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Accenture shares tier 1 with Slalom, 360 Quantum Solutions, Systep, RSM and Atlas Consulting, and the order they are listed in is arbitrary. 4 further firms were named on this question but fell into lower tiers, meaning the sample did separate Accenture from them.

On Which firms provide outsourced controller services?, Accenture sits in tier 2 of 2, named in 32 of 210 responses (15.2%). That places it below the leading group on this question, where the top firm was named in 27.6% of responses against Accenture’s 15.2%. It shares tier 2 with Genpact, Tristan CPA, Accountably, WNS, Auxis and Adams Brown, which the sample cannot separate from it.

On Which companies provide outsourced IT help desk support?, Accenture sits in tier 2 of 2, named in 25 of 210 responses (11.9%). That places it below the leading group on this question, where the top firm was named in 20.5% of responses against Accenture’s 11.9%. It shares tier 2 with Infosys and Integris, which the sample cannot separate from it.

On Who improves Salesforce adoption and trains users?, Accenture sits in tier 2 of 2, named in 19 of 175 responses (10.9%). That places it below the leading group on this question, where the top firm was named in 18.3% of responses against Accenture’s 10.9%. It shares tier 2 with Stony Point, Sales And Technology Consultants, Slalom, Deloitte, Newhouse Project Consulting and Prosci, which the sample cannot separate from it.

On Our Salesforce implementation failed. Who can fix it?, Accenture sits in tier 2 of 2, named in 17 of 200 responses (8.5%). That places it below the leading group on this question, where the top firm was named in 16.5% of responses against Accenture’s 8.5%. It shares tier 2 with ForceFolks, Third Stage Consulting, Blue Engine Salesforce Consultants, CloudMasonry, Prudent, Slalom and Blue Engine Salesforce Consulting, which the sample cannot separate from it.

Firms named alongside Accenture

When ChatGPT names Accenture, these firms most often turn up on the same questions: Deloitte (14 shared questions), IBM (12 shared questions), Capgemini (10 shared questions), Slalom (10 shared questions), Cognizant (9 shared questions), PwC (9 shared questions), NTT (5 shared questions) and RSM (5 shared questions).

That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside Accenture. It says nothing about which of them is the better fit.

Deloitte · IBM · Capgemini · Slalom · Cognizant · PwC · NTT · RSM

What this page is, and is not

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