Which Salesforce partners specialize in particular industries?
Salesforce Partners by Industry: What The Shortlist Report Finds
Accenture appeared in 75.0% of 200 AI responses to this question, ahead of everyone else.
Accenture leads
Accenture comes up more than any other firm on this question, by a clear margin.
Accenture150 of 200
Delivers large-scale global CRM transformations with Salesforce, data, AI, and integration capabilities for Fortune 500 companies.
Deloitte136 of 200
Provides enterprise transformation and Salesforce implementation, particularly for operating-model redesign, governance, and data/compliance integration.
PwC121 of 200
Provides enterprise CRM and business-process transformation with Salesforce for large enterprises, especially regulated sectors.
Slalom104 of 200
High-touch, U.S.-based Salesforce implementations for enterprise and upper mid-market organizations.
Capgemini83 of 200
Large global Salesforce implementations with integration, multi-cloud, and industry-specific solutions.
+7 more namedin the table
Based on 200 ChatGPT responses to this question, collected August 8, 2026–September 16, 2026. Firms are counted once per response. How we measure.
The ranking
| Firm | Responses | Share | |
|---|---|---|---|
| Tier 1 stands alone | |||
| Accentureaccenture.comDelivers large-scale global CRM transformations with Salesforce, data, AI, and integration capabilities for Fortune 500 companies. | 150 of 200 | 75.0% | |
| Tier 2 stands alone | |||
| Deloittedeloitte.comProvides enterprise transformation and Salesforce implementation, particularly for operating-model redesign, governance, and data/compliance integration. | 136 of 200 | 68.0% | |
| Tier 3 stands alone | |||
| PwCProvides enterprise CRM and business-process transformation with Salesforce for large enterprises, especially regulated sectors. | 121 of 200 | 60.5% | |
| Tier 4 stands alone | |||
| Slalomslalom.comHigh-touch, U.S.-based Salesforce implementations for enterprise and upper mid-market organizations. | 104 of 200 | 52.0% | |
| Tier 5 stands alone | |||
| Capgeminicapgemini.comLarge global Salesforce implementations with integration, multi-cloud, and industry-specific solutions. | 83 of 200 | 41.5% | |
| Tier 6 3 firms, 27.0–31.0% | |||
| SilverlineSalesforce implementation specialist with healthcare and financial services expertise. | 62 of 200 | 31.0% | |
| CoastalLarge Salesforce consultancy offering implementation, data, integration, and AI services across multiple clouds. | 55 of 200 | 27.5% | |
| Cloud for GoodSalesforce implementations for nonprofits and educational institutions, including CRM strategy, data migration, and fundraising. | 54 of 200 | 27.0% | |
| Tier 7 4 firms, 17.0–20.0% | |||
| IBMHandles complex Salesforce integrations alongside complicated enterprise technology environments for large enterprises. | 40 of 200 | 20.0% | |
| Attain Partnersattainpartners.comImplements Salesforce across higher education, nonprofit, and public-sector organizations for CRM strategy, advancement, and enrollment. | 39 of 200 | 19.5% | |
| Redpath Consulting GroupImplements Salesforce across Sales Cloud, Service Cloud, and Marketing Automation for higher education and nonprofit organizations. | 35 of 200 | 17.5% | |
| ElevateActualImplements Salesforce Education Cloud for higher education institutions and nonprofits. | 34 of 200 | 17.0% | |
Key findings
- Accenture leads this sample alone, named in 150 of 200 ChatGPT responses (75.0%) to the question “Which Salesforce partners specialize in particular industries?”, collected August 8, 2026–September 16, 2026.
- 12 firms cleared the reporting threshold on “Which Salesforce partners specialize in particular industries?” in ChatGPT as of September 16, 2026; the full table with response counts is below.
- Accenture appears in 10 of the 11 Salesforce and CRM implementation partners reports published by The Shortlist Report, the widest coverage of any firm named on this page.
- No firm paid to appear in this ranking; placement cannot be bought, and the counts come from ChatGPT responses rather than from submissions.
Why the tiers fall where they do
Tier 1 holds Accenture, named in 150 of 200 ChatGPT responses (75.0%). No other firm in this sample comes close enough to be grouped with it.
Tier 2 holds Deloitte, named in 136 to 136 of 200 responses (68.0–68.0%). The sample does separate this firm from the tier above: the difference from the leading group is larger than the margin of error, which is what puts it in a tier of its own.
Tier 3 holds PwC, named in 121 to 121 of 200 responses (60.5–60.5%). The sample does separate this firm from the tier above: the difference from the leading group is larger than the margin of error, which is what puts it in a tier of its own.
Tier 4 holds Slalom, named in 104 to 104 of 200 responses (52.0–52.0%). The sample does separate this firm from the tier above: the difference from the leading group is larger than the margin of error, which is what puts it in a tier of its own.
Tier 5 holds Capgemini, named in 83 to 83 of 200 responses (41.5–41.5%). The sample does separate this firm from the tier above: the difference from the leading group is larger than the margin of error, which is what puts it in a tier of its own.
Tier 6 holds Silverline, Coastal and Cloud for Good, named in 54 to 62 of 200 responses (27.0–31.0%). The sample does separate these firms from the tier above: the difference from the leading group is larger than the margin of error, which is what puts them in a tier of their own.
Tier 7 holds IBM, Attain Partners, Redpath Consulting Group and ElevateActual, named in 34 to 40 of 200 responses (17.0–20.0%). The sample does separate these firms from the tier above: the difference from the leading group is larger than the margin of error, which is what puts them in a tier of their own.
The test is McNemar’s at 95%, applied against the same 200 responses for every firm. The full reasoning, and what happened when we ranked one-to-N instead.
What the sample shows
Accenture leads on its own, named in 150 of the 200 responses to this question (75.0%).
156 firms were named at least once across the sample. 12 of them cleared the threshold of 2 responses and appear above; the rest were named once and are inside the noise.
How to read this
Firms are grouped into tiers, not ranked one to fifteen. A tier holds every firm whose 95% confidence interval overlaps the leader's, which is a long way of saying the sample cannot tell them apart. Order within a tier is arbitrary — read the counts, not the position.
Share is the percentage of responses that named the firm — not a quality score. A firm scoring low here may be excellent and simply under-written about online, which is a finding about its visibility rather than its work.
The same question was asked repeatedly because AI assistants do not answer identically twice. A single response would tell you almost nothing.
What this measurement does not tell you
- It is not a quality ranking. Share reflects how much has been written about a firm online, which is what an AI assistant reads. A capable firm nobody writes about scores low here.
- It is a reading from a date range, not a permanent standing. This sample was collected August 8, 2026–September 16, 2026; models change and so do their answers.
- It covers ChatGPT only. Other assistants answer differently, and we do not extrapolate across engines we have not measured.
- Order within a tier is arbitrary. Read the counts, not the position. Why we use tiers.
Cite this report
The Shortlist Report. (2026). Salesforce Partners by Industry: What The Shortlist Report Finds. The Shortlist Report. https://www.shortlistreport.com/article/salesforce-partners-by-industry
Underlying counts: CSV · JSON. Every answer they were counted from: plain text · JSON. All reusable under CC BY 4.0 with attribution.