Firm profile
Capgemini
Capgemini was named in 4 of the 6 Salesforce and CRM implementation partners questions measured by The Shortlist Report, appearing in 22 of the 100 AI responses sampled across those questions (22.0%).
As described in the answersLarge global Salesforce implementations with integration, multi-cloud, and industry-specific solutions.
Capgemini is strongest on “Which Salesforce partners specialize in particular industries?”, where it was named in 10 of 25 responses (40.0%), placing it in tier 2 of that report.
Where Capgemini was named
| Question | Tier | Responses | Share | |
|---|---|---|---|---|
| Which Salesforce partners specialize in particular industries? | 2 | 10 of 25 | 40.0% | |
| Which firms provide ongoing Salesforce managed services? | 1 | 5 of 25 | 20.0% | |
| Who can migrate us from another CRM to Salesforce? | 1 | 4 of 25 | 16.0% | |
| Our Salesforce implementation failed. Who can fix it? | 1 | 3 of 25 | 12.0% |
What Capgemini gets named for
Across the 6 Salesforce and CRM implementation partners questions measured, Capgemini is named most often on “Which Salesforce partners specialize in particular industries?” — it appears in 10 of the 25 ChatGPT responses to that question, or 40.0% of them. Its next strongest question is “Which firms provide ongoing Salesforce managed services?”, where it appears in 5 of 25 responses (20.0%).
Capgemini clears the reporting threshold on 4 of the 6 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.
What Capgemini’s tier placings mean
On “Which Salesforce partners specialize in particular industries?”, Capgemini sits in tier 2 of 2, named in 10 of 25 responses (40.0%). That places it below the leading group on this question, where the top firm was named in 76.0% of responses against Capgemini’s 40.0%. It shares tier 2 with Cloud for Good, IBM, Silverline, Attain Partners, Coastal Cloud, Heller Consulting and Idealist Consulting, which the sample cannot separate from it.
On “Which firms provide ongoing Salesforce managed services?”, Capgemini sits in tier 1 of 1, named in 5 of 25 responses (20.0%). Tier 1 does not mean it was ranked first. It means that at 25 responses, the gap between Capgemini and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Capgemini shares tier 1 with Systep, Accenture, Cognizant, CRMingo, Deloitte Digital, ConsultTech CRM, Equals11, HabileLabs and HCLTech, and the order they are listed in is arbitrary.
On “Who can migrate us from another CRM to Salesforce?”, Capgemini sits in tier 1 of 1, named in 4 of 25 responses (16.0%). Tier 1 does not mean it was ranked first. It means that at 25 responses, the gap between Capgemini and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Capgemini shares tier 1 with Accenture, Slalom, Deloitte, PwC, AppsXpert, Emorphis, Ascendix, Cognizant and Colby's Data Movers, and the order they are listed in is arbitrary.
On “Our Salesforce implementation failed. Who can fix it?”, Capgemini sits in tier 1 of 1, named in 3 of 25 responses (12.0%). Tier 1 does not mean it was ranked first. It means that at 25 responses, the gap between Capgemini and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Capgemini shares tier 1 with Accenture, Celumai, Deloitte, Mareeba CRM, Slalom, Cognizant, Blue Engine Salesforce Consulting, Cloud Structures and CrestOps, and the order they are listed in is arbitrary.
Where Capgemini does not appear
Capgemini was not named often enough to clear the reporting threshold on 26 of the 6 questions: “What are the best TikTok Shop agencies?”, “Which agencies specialize in TikTok Shop affiliate and creator programs?”, “What are the best agencies for TikTok Shop creator sourcing and management?”, “Who can help me set up and manage a TikTok Shop for my brand?”, “What are the best US-based TikTok Shop agencies?”, “What are the best TikTok Shop agencies for a small brand with a limited budget?”, “Which agencies work with supplement, apparel, food and home goods brands on TikTok Shop?”, “Our TikTok Shop sales stalled after a strong first month. Who can we hire to fix it?”, “What are the best Amazon agencies?”, “Who can manage our entire Amazon business for us?”, “Which agencies are best at Amazon PPC management?”, “Which agencies do Amazon listing optimization?”, “Which agencies help brands launch on Amazon for the first time?”, “Which Amazon agencies work with large consumer brands?”, “Which Amazon agencies work with small sellers?”, “Our Amazon account was suspended. Who can help reinstate it?”, “What are the best fractional CFO firms?”, “Which fractional CFO firms work with venture-backed startups?”, “What is the best outsourced accounting firm for a small business?”, “Which fractional CFOs help prepare a company for fundraising?”, “Which outsourced accounting firms specialize in particular industries?”, “Which firms provide outsourced controller services?”, “Who can implement NetSuite or a real ERP for a growing company?”, “Our books are a mess and we have an audit coming. Who can help?”, “Which Salesforce partners work with small businesses?” and “Which partners integrate Salesforce with other systems?”.
An absence here is a fact about visibility, not about capability. It means that when buyers put that question to ChatGPT during the sampling window, Capgemini was not among the firms it reached for — which is worth knowing if that question describes the work you are hiring for, and worth nothing as a judgement of how well the firm does that work.
Firms named alongside Capgemini
When ChatGPT names Capgemini, these firms most often turn up on the same questions: Accenture (4 shared questions), Cognizant (3 shared questions), Deloitte (3 shared questions), Slalom (3 shared questions) and PwC (2 shared questions).
That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside Capgemini. It says nothing about which of them is the better fit.
Accenture · Cognizant · Deloitte · Slalom · PwC
What this page is, and is not
- It is a count of how often AI assistants named Capgemini when asked buyer questions about Salesforce and CRM implementation partners. Nothing here is a review, a rating, or an assessment of the firm’s work.
- Capgemini did not submit this listing, was not contacted about it, and cannot pay to change it, move up, or be removed.
- A firm named in few responses may still be excellent. Share follows what has been published about a firm online, which is what an AI assistant reads.
- Wrong details, or a firm merged with another of a similar name? We fix those.