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Capgemini

Capgemini was named in 11 of the 41 managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners questions measured by The Shortlist Report, appearing in 956 of the 3688 AI responses sampled across those questions (25.9%).

capgemini.com · Last measured · how we measure

11 / 41Questions named in
956Responses naming it
26%Of 3688 sampled
2Best tier reached

Capgemini is strongest on “What are the best NetSuite implementation partners?”, where it was named in 206 of 345 responses (59.7%), placing it in tier 4 of that report.

What Capgemini is surfaced for in managed IT service providers

Based on the measured answers, Capgemini is most likely to be surfaced when buyers ask about “Who are the best IT outsourcing firms for mid-market and enterprise companies?” and “Which managed service providers are strongest with Microsoft 365 and Azure?”.

How the answers describe the firmProvides managed services, cloud, cybersecurity, workplace, and applications to mid-market and enterprise clients.

In this sample, Capgemini was named on 2 of the 16 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

What Capgemini is surfaced for in Salesforce and CRM implementation partners

Based on the measured answers, Capgemini is most likely to be surfaced when buyers ask about “Which Salesforce partners specialize in particular industries?”, “Who implements Salesforce Service Cloud and support operations?” and “Which Salesforce partners have documented client results?”.

How the answers describe the firmLarge global Salesforce implementations with integration, multi-cloud, and industry-specific solutions.

In this sample, Capgemini was named on 5 of the 12 Salesforce and CRM implementation partners ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

What Capgemini is surfaced for in NetSuite and ERP implementation partners

Based on the measured answers, Capgemini is most likely to be surfaced when buyers ask about “What are the best NetSuite implementation partners?”, “Which ERP partners fit our company size?” and “Who supports an ERP after go-live?”.

How the answers describe the firmLarge-scale SAP and Oracle ERP implementations for multinational enterprises and global rollouts.

In this sample, Capgemini was named on 4 of the 10 NetSuite and ERP implementation partners ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

Every question in managed IT service providers

Capgemini was named on 2 of these 16 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where Capgemini placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderCapgemini
What are the best managed IT service providers?454 answersAccenture59%—
Which MSPs can support offices in multiple states?381 answersmWave25%—
Which managed service providers are strongest with Microsoft 365 and Azure?381 answersRackspace45%14% · tier 4
What is the best IT company for a small business?380 answersNtiva42%—
Which managed IT providers specialize in regulated and compliance-heavy industries?380 answersDataprise31%—
Which companies provide outsourced IT help desk support?380 answersNtiva22%—
Which managed service providers are strongest on cybersecurity?379 answersArctic Wolf45%—
Which providers offer co-managed IT alongside an in-house team?379 answersHi-Tek Data23%—
Our current IT provider is unresponsive. Who should we switch to?375 answersGlobal IT8%—
Who are the best IT outsourcing firms for mid-market and enterprise companies?372 answersAccenture64%28% · tier 6
Who handles backup, disaster recovery and ransomware response?345 answersSourcepass13%—
Who manages business networks, firewalls and phone systems?345 answersVEnterprise12%—
Who provides IT leadership rather than just IT support?345 answersWCC13%—
Who are the best managed IT providers in my city?345 answersIntegris46%—
Which managed IT providers have documented client results?135 answersITSco42%—
Which MSPs provide transparent service-level reporting?125 answersINOC13%—
How much does a managed service provider cost per user?pricing · 370 answerswhat firms charge—

Who leads managed IT service providers overall: Accenture tops 2 of 16 · Ntiva tops 2 of 16 · Arctic Wolf tops 1 of 16 · Dataprise tops 1 of 16 · Global IT tops 1 of 16 · Hi-Tek Data tops 1 of 16. See all reports.

Every question in Salesforce and CRM implementation partners

Capgemini was named on 5 of these 12 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Who leads Salesforce and CRM implementation partners overall: Accenture tops 3 of 12 · Slalom tops 3 of 12 · 360 Quantum Solutions tops 1 of 12 · Coalescence tops 1 of 12 · Colby tops 1 of 12 · Delta Consulting tops 1 of 12. See all reports.

Every question in NetSuite and ERP implementation partners

Capgemini was named on 4 of these 10 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where Capgemini placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderCapgemini
What are the best NetSuite implementation partners?345 answersDeloitte94%60% · tier 4
Who helps choose between ERP systems?345 answersPanorama Consulting Group59%—
Who migrates a company off QuickBooks onto a real ERP?345 answersScaleNorth17%—
Which partners implement ERP for inventory-heavy businesses?345 answersAnchor Group27%—
Who builds ERP integrations and customisations?345 answersAccenture33%10% · tier 4
Who supports an ERP after go-live?345 answersRSM31%17% · tier 3
Our ERP project failed. Who can rescue it?345 answersLightbridge18%—
Which ERP partners fit our company size?345 answersAccenture41%36% · tier 2
Which ERP partners measure business outcomes after go-live?137 answersDeloitte35%—
Which ERP implementation partners have documented client results?125 answersERP Success Partners26%—
How much does a NetSuite implementation cost?pricing · 345 answerswhat firms charge—

Who leads NetSuite and ERP implementation partners overall: Accenture tops 2 of 10 · Deloitte tops 2 of 10 · Anchor Group tops 1 of 10 · ERP Success Partners tops 1 of 10 · Lightbridge tops 1 of 10 · Panorama Consulting Group tops 1 of 10. See all reports.

Where Capgemini was named

One row per report in which Capgemini cleared the reporting threshold. Reports where it was not named often enough to clear that threshold are not listed. Each report states its own sample size and collection window.
QuestionTierResponsesShare
What are the best NetSuite implementation partners?4206 of 34559.7%
Which Salesforce partners specialize in particular industries?5132 of 37035.7%
Which ERP partners fit our company size?2123 of 34535.7%
Who implements Salesforce Service Cloud and support operations?3110 of 34531.9%
Who are the best IT outsourcing firms for mid-market and enterprise companies?6104 of 37228.0%
Which Salesforce partners have documented client results?421 of 12516.8%
Which partners integrate Salesforce with other systems?461 of 37016.5%
Which partners implement Salesforce Marketing Cloud?357 of 34516.5%
Who supports an ERP after go-live?357 of 34516.5%
Which managed service providers are strongest with Microsoft 365 and Azure?452 of 38113.6%
Who builds ERP integrations and customisations?433 of 3459.6%

What Capgemini gets named for

Across the 41 managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners questions measured, Capgemini is named most often on “What are the best NetSuite implementation partners?” — it appears in 206 of the 345 ChatGPT responses to that question, or 59.7% of them. Its next strongest question is “Which Salesforce partners specialize in particular industries?”, where it appears in 132 of 370 responses (35.7%).

Capgemini clears the reporting threshold on 11 of the 41 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.

What Capgemini’s tier placings mean

On “What are the best NetSuite implementation partners?”, Capgemini sits in tier 4 of 8, named in 206 of 345 responses (59.7%). That places it below the leading group on this question, where the top firm was named in 94.2% of responses against Capgemini’s 59.7%. It shares tier 4 with IBM, which the sample cannot separate from it. 9 further firms were named on this question but fell into lower tiers, meaning the sample did separate Capgemini from them.

On “Which Salesforce partners specialize in particular industries?”, Capgemini sits in tier 5 of 7, named in 132 of 370 responses (35.7%). That places it below the leading group on this question, where the top firm was named in 67.6% of responses against Capgemini’s 35.7%. It shares tier 5 with Coastal, which the sample cannot separate from it. 6 further firms were named on this question but fell into lower tiers, meaning the sample did separate Capgemini from them.

On “Which ERP partners fit our company size?”, Capgemini sits in tier 2 of 5, named in 123 of 345 responses (35.7%). That places it below the leading group on this question, where the top firm was named in 40.9% of responses against Capgemini’s 35.7%. It shares tier 2 with PwC, which the sample cannot separate from it. 6 further firms were named on this question but fell into lower tiers, meaning the sample did separate Capgemini from them.

On “Who implements Salesforce Service Cloud and support operations?”, Capgemini sits in tier 3 of 5, named in 110 of 345 responses (31.9%). That places it below the leading group on this question, where the top firm was named in 47.8% of responses against Capgemini’s 31.9%. It shares tier 3 with Wipro and VRP Consulting, which the sample cannot separate from it. 3 further firms were named on this question but fell into lower tiers, meaning the sample did separate Capgemini from them.

On “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, Capgemini sits in tier 6 of 6, named in 104 of 372 responses (28.0%). That places it below the leading group on this question, where the top firm was named in 63.7% of responses against Capgemini’s 28.0%. It shares tier 6 with CDW and Dataprise, which the sample cannot separate from it.

On “Which Salesforce partners have documented client results?”, Capgemini sits in tier 4 of 4, named in 21 of 125 responses (16.8%). That places it below the leading group on this question, where the top firm was named in 62.4% of responses against Capgemini’s 16.8%. It shares tier 4 with Vantage Point, NeuraFlash, IBM, Cognizant and Coastal, which the sample cannot separate from it.

On “Which partners integrate Salesforce with other systems?”, Capgemini sits in tier 4 of 4, named in 61 of 370 responses (16.5%). That places it below the leading group on this question, where the top firm was named in 38.4% of responses against Capgemini’s 16.5%. It shares tier 4 with Cognizant, Boomi and PwC, which the sample cannot separate from it.

On “Which partners implement Salesforce Marketing Cloud?”, Capgemini sits in tier 3 of 4, named in 57 of 345 responses (16.5%). That places it below the leading group on this question, where the top firm was named in 27.2% of responses against Capgemini’s 16.5%. It shares tier 3 with IBM, which the sample cannot separate from it. 2 further firms were named on this question but fell into lower tiers, meaning the sample did separate Capgemini from them.

On “Who supports an ERP after go-live?”, Capgemini sits in tier 3 of 3, named in 57 of 345 responses (16.5%). That places it below the leading group on this question, where the top firm was named in 31.0% of responses against Capgemini’s 16.5%. It shares tier 3 with Techfino, Deloitte and IBM, which the sample cannot separate from it.

On “Which managed service providers are strongest with Microsoft 365 and Azure?”, Capgemini sits in tier 4 of 4, named in 52 of 381 responses (13.6%). That places it below the leading group on this question, where the top firm was named in 44.6% of responses against Capgemini’s 13.6%. It shares tier 4 with Avanade, Deloitte, Kyndryl and Cognizant, which the sample cannot separate from it.

On “Who builds ERP integrations and customisations?”, Capgemini sits in tier 4 of 4, named in 33 of 345 responses (9.6%). That places it below the leading group on this question, where the top firm was named in 32.8% of responses against Capgemini’s 9.6%. It shares tier 4 with Adaptive Solutions Group, which the sample cannot separate from it.

Firms named alongside Capgemini

When ChatGPT names Capgemini, these firms most often turn up on the same questions: Accenture (11 shared questions), Deloitte (10 shared questions), IBM (9 shared questions), Cognizant (8 shared questions), PwC (7 shared questions), Slalom (6 shared questions), Wipro (5 shared questions) and Coastal (3 shared questions).

That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside Capgemini. It says nothing about which of them is the better fit.

Accenture · Deloitte · IBM · Cognizant · PwC · Slalom · Wipro · Coastal

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