Firm profile
Capgemini
Capgemini was named in 11 of the 41 managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners questions measured by The Shortlist Report, appearing in 956 of the 3688 AI responses sampled across those questions (25.9%).
Capgemini is strongest on “What are the best NetSuite implementation partners?”, where it was named in 206 of 345 responses (59.7%), placing it in tier 4 of that report.
What Capgemini is surfaced for in managed IT service providers
Based on the measured answers, Capgemini is most likely to be surfaced when buyers ask about “Who are the best IT outsourcing firms for mid-market and enterprise companies?” and “Which managed service providers are strongest with Microsoft 365 and Azure?”.
How the answers describe the firmProvides managed services, cloud, cybersecurity, workplace, and applications to mid-market and enterprise clients.
In this sample, Capgemini was named on 2 of the 16 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:
- MSP midmarket and enterprise — named in 104 of 372 responses (28.0%), tier 6.
- MSP cloud microsoft AWS — named in 52 of 381 responses (13.6%), tier 4.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
What Capgemini is surfaced for in Salesforce and CRM implementation partners
Based on the measured answers, Capgemini is most likely to be surfaced when buyers ask about “Which Salesforce partners specialize in particular industries?”, “Who implements Salesforce Service Cloud and support operations?” and “Which Salesforce partners have documented client results?”.
How the answers describe the firmLarge global Salesforce implementations with integration, multi-cloud, and industry-specific solutions.
In this sample, Capgemini was named on 5 of the 12 Salesforce and CRM implementation partners ranking questions measured. These are the buyer questions where it appeared most often:
- Salesforce partners by industry — named in 132 of 370 responses (35.7%), tier 5.
- Salesforce service cloud partners — named in 110 of 345 responses (31.9%), tier 3.
- Salesforce partners proven results — named in 21 of 125 responses (16.8%), tier 4.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
What Capgemini is surfaced for in NetSuite and ERP implementation partners
Based on the measured answers, Capgemini is most likely to be surfaced when buyers ask about “What are the best NetSuite implementation partners?”, “Which ERP partners fit our company size?” and “Who supports an ERP after go-live?”.
How the answers describe the firmLarge-scale SAP and Oracle ERP implementations for multinational enterprises and global rollouts.
In this sample, Capgemini was named on 4 of the 10 NetSuite and ERP implementation partners ranking questions measured. These are the buyer questions where it appeared most often:
- Netsuite partners — named in 206 of 345 responses (59.7%), tier 4.
- ERP midmarket and enterprise — named in 123 of 345 responses (35.7%), tier 2.
- ERP managed services — named in 57 of 345 responses (16.5%), tier 3.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
Every question in managed IT service providers
Capgemini was named on 2 of these 16 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
Who leads managed IT service providers overall: Accenture tops 2 of 16 · Ntiva tops 2 of 16 · Arctic Wolf tops 1 of 16 · Dataprise tops 1 of 16 · Global IT tops 1 of 16 · Hi-Tek Data tops 1 of 16. See all reports.
Every question in Salesforce and CRM implementation partners
Capgemini was named on 5 of these 12 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
Who leads Salesforce and CRM implementation partners overall: Accenture tops 3 of 12 · Slalom tops 3 of 12 · 360 Quantum Solutions tops 1 of 12 · Coalescence tops 1 of 12 · Colby tops 1 of 12 · Delta Consulting tops 1 of 12. See all reports.
Every question in NetSuite and ERP implementation partners
Capgemini was named on 4 of these 10 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
Who leads NetSuite and ERP implementation partners overall: Accenture tops 2 of 10 · Deloitte tops 2 of 10 · Anchor Group tops 1 of 10 · ERP Success Partners tops 1 of 10 · Lightbridge tops 1 of 10 · Panorama Consulting Group tops 1 of 10. See all reports.
Where Capgemini was named
What Capgemini gets named for
Across the 41 managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners questions measured, Capgemini is named most often on “What are the best NetSuite implementation partners?” — it appears in 206 of the 345 ChatGPT responses to that question, or 59.7% of them. Its next strongest question is “Which Salesforce partners specialize in particular industries?”, where it appears in 132 of 370 responses (35.7%).
Capgemini clears the reporting threshold on 11 of the 41 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.
What Capgemini’s tier placings mean
On “What are the best NetSuite implementation partners?”, Capgemini sits in tier 4 of 8, named in 206 of 345 responses (59.7%). That places it below the leading group on this question, where the top firm was named in 94.2% of responses against Capgemini’s 59.7%. It shares tier 4 with IBM, which the sample cannot separate from it. 9 further firms were named on this question but fell into lower tiers, meaning the sample did separate Capgemini from them.
On “Which Salesforce partners specialize in particular industries?”, Capgemini sits in tier 5 of 7, named in 132 of 370 responses (35.7%). That places it below the leading group on this question, where the top firm was named in 67.6% of responses against Capgemini’s 35.7%. It shares tier 5 with Coastal, which the sample cannot separate from it. 6 further firms were named on this question but fell into lower tiers, meaning the sample did separate Capgemini from them.
On “Which ERP partners fit our company size?”, Capgemini sits in tier 2 of 5, named in 123 of 345 responses (35.7%). That places it below the leading group on this question, where the top firm was named in 40.9% of responses against Capgemini’s 35.7%. It shares tier 2 with PwC, which the sample cannot separate from it. 6 further firms were named on this question but fell into lower tiers, meaning the sample did separate Capgemini from them.
On “Who implements Salesforce Service Cloud and support operations?”, Capgemini sits in tier 3 of 5, named in 110 of 345 responses (31.9%). That places it below the leading group on this question, where the top firm was named in 47.8% of responses against Capgemini’s 31.9%. It shares tier 3 with Wipro and VRP Consulting, which the sample cannot separate from it. 3 further firms were named on this question but fell into lower tiers, meaning the sample did separate Capgemini from them.
On “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, Capgemini sits in tier 6 of 6, named in 104 of 372 responses (28.0%). That places it below the leading group on this question, where the top firm was named in 63.7% of responses against Capgemini’s 28.0%. It shares tier 6 with CDW and Dataprise, which the sample cannot separate from it.
On “Which Salesforce partners have documented client results?”, Capgemini sits in tier 4 of 4, named in 21 of 125 responses (16.8%). That places it below the leading group on this question, where the top firm was named in 62.4% of responses against Capgemini’s 16.8%. It shares tier 4 with Vantage Point, NeuraFlash, IBM, Cognizant and Coastal, which the sample cannot separate from it.
On “Which partners integrate Salesforce with other systems?”, Capgemini sits in tier 4 of 4, named in 61 of 370 responses (16.5%). That places it below the leading group on this question, where the top firm was named in 38.4% of responses against Capgemini’s 16.5%. It shares tier 4 with Cognizant, Boomi and PwC, which the sample cannot separate from it.
On “Which partners implement Salesforce Marketing Cloud?”, Capgemini sits in tier 3 of 4, named in 57 of 345 responses (16.5%). That places it below the leading group on this question, where the top firm was named in 27.2% of responses against Capgemini’s 16.5%. It shares tier 3 with IBM, which the sample cannot separate from it. 2 further firms were named on this question but fell into lower tiers, meaning the sample did separate Capgemini from them.
On “Who supports an ERP after go-live?”, Capgemini sits in tier 3 of 3, named in 57 of 345 responses (16.5%). That places it below the leading group on this question, where the top firm was named in 31.0% of responses against Capgemini’s 16.5%. It shares tier 3 with Techfino, Deloitte and IBM, which the sample cannot separate from it.
On “Which managed service providers are strongest with Microsoft 365 and Azure?”, Capgemini sits in tier 4 of 4, named in 52 of 381 responses (13.6%). That places it below the leading group on this question, where the top firm was named in 44.6% of responses against Capgemini’s 13.6%. It shares tier 4 with Avanade, Deloitte, Kyndryl and Cognizant, which the sample cannot separate from it.
On “Who builds ERP integrations and customisations?”, Capgemini sits in tier 4 of 4, named in 33 of 345 responses (9.6%). That places it below the leading group on this question, where the top firm was named in 32.8% of responses against Capgemini’s 9.6%. It shares tier 4 with Adaptive Solutions Group, which the sample cannot separate from it.
Firms named alongside Capgemini
When ChatGPT names Capgemini, these firms most often turn up on the same questions: Accenture (11 shared questions), Deloitte (10 shared questions), IBM (9 shared questions), Cognizant (8 shared questions), PwC (7 shared questions), Slalom (6 shared questions), Wipro (5 shared questions) and Coastal (3 shared questions).
That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside Capgemini. It says nothing about which of them is the better fit.
Accenture · Deloitte · IBM · Cognizant · PwC · Slalom · Wipro · Coastal
What this page is, and is not
- It is a count of how often AI assistants named Capgemini when asked buyer questions about managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners. Nothing here is a review, a rating, or an assessment of the firm’s work.
- Capgemini did not submit this listing, was not contacted about it, and cannot pay to change it, move up, or be removed.
- A firm named in few responses may still be excellent. Share follows what has been published about a firm online, which is what an AI assistant reads.
- Wrong details, or a firm merged with another of a similar name? We fix those.