TheShortlist Report

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1 MSP

1 MSP was named in 1 of the 17 managed IT service providers questions measured by The Shortlist Report, appearing in 22 of the 299 AI responses sampled across those questions (7.4%).

1-msp.com · Last measured · how we measure

1 / 17Questions named in
22Responses naming it
7%Of 299 sampled
3Best tier reached

1 MSP is strongest on “Which providers offer co-managed IT alongside an in-house team?”, where it was named in 22 of 299 responses (7.4%), placing it in tier 3 of that report.

What 1 MSP is surfaced for in managed IT service providers

Based on the measured answers, 1 MSP is most likely to be surfaced when buyers ask about “Which providers offer co-managed IT alongside an in-house team?”.

How the answers describe the firmOffers MDR, security, Microsoft 365/Azure, compliance, and co-managed IT support alongside internal teams.

In this sample, 1 MSP was named on 1 of the 16 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

Every question in managed IT service providers

1 MSP was named on 1 of these 16 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where 1 MSP placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeader1 MSP
What are the best managed IT service providers?358 answersAccenture61%—
What is the best IT company for a small business?300 answersNtiva44%—
Which managed IT providers specialize in regulated and compliance-heavy industries?300 answersDataprise32%—
Which MSPs can support offices in multiple states?300 answersmWave28%—
Which managed service providers are strongest with Microsoft 365 and Azure?300 answersRackspace46%—
Which companies provide outsourced IT help desk support?300 answersNtiva21%—
Which managed service providers are strongest on cybersecurity?299 answersArctic Wolf45%—
Which providers offer co-managed IT alongside an in-house team?299 answersNetSys26%7% · tier 3
Our current IT provider is unresponsive. Who should we switch to?295 answersIntegris9%—
Who are the best IT outsourcing firms for mid-market and enterprise companies?292 answersAccenture66%—
Who handles backup, disaster recovery and ransomware response?265 answersSourcepass15%—
Who manages business networks, firewalls and phone systems?265 answersVEnterprise15%—
Who provides IT leadership rather than just IT support?265 answersFramework IT16%—
Who are the best managed IT providers in my city?264 answersIntegris50%—
Which managed IT providers have documented client results?60 answersSDI Presence38%—
Which MSPs provide transparent service-level reporting?54 answersReportingMSP17%—
How much does a managed service provider cost per user?pricing · 290 answerswhat firms charge—

Who leads managed IT service providers overall: Accenture tops 2 of 16 · Integris tops 2 of 16 · Ntiva tops 2 of 16 · Arctic Wolf tops 1 of 16 · Dataprise tops 1 of 16 · Framework IT tops 1 of 16. See all reports.

Where 1 MSP was named

One row per report in which 1 MSP cleared the reporting threshold. Reports where it was not named often enough to clear that threshold are not listed. Each report states its own sample size and collection window.
QuestionTierResponsesShare
Which providers offer co-managed IT alongside an in-house team?322 of 2997.4%

What 1 MSP gets named for

Across the 17 managed IT service providers questions measured, 1 MSP is named most often on “Which providers offer co-managed IT alongside an in-house team?” — it appears in 22 of the 299 ChatGPT responses to that question, or 7.4% of them.

That is the only question in this set where 1 MSP cleared the reporting threshold, so its visibility is concentrated in one kind of buyer question rather than spread across the category.

What 1 MSP’s tier placings mean

On “Which providers offer co-managed IT alongside an in-house team?”, 1 MSP sits in tier 3 of 3, named in 22 of 299 responses (7.4%). That places it below the leading group on this question, where the top firm was named in 26.4% of responses against 1 MSP’s 7.4%. It shares tier 3 with VirtuWorks, which the sample cannot separate from it.

What this page is, and is not

All firms · All 17 reports