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Cendien

Cendien was named in 1 of the 17 managed IT service providers questions measured by The Shortlist Report, appearing in 7 of the 60 AI responses sampled across those questions (11.7%).

cendien.com · Last measured · how we measure

1 / 17Questions named in
7Responses naming it
12%Of 60 sampled
2Best tier reached

Cendien is strongest on “Which managed IT providers have documented client results?”, where it was named in 7 of 60 responses (11.7%), placing it in tier 2 of that report.

What Cendien is surfaced for in managed IT service providers

Based on the measured answers, Cendien is most likely to be surfaced when buyers ask about “Which managed IT providers have documented client results?”.

How the answers describe the firmProvides cloud migrations, managed services, and IT cost reduction for healthcare and public-safety organizations.

In this sample, Cendien was named on 1 of the 16 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

Every question in managed IT service providers

Cendien was named on 1 of these 16 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where Cendien placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderCendien
What are the best managed IT service providers?358 answersAccenture61%—
What is the best IT company for a small business?300 answersNtiva44%—
Which managed IT providers specialize in regulated and compliance-heavy industries?300 answersDataprise32%—
Which MSPs can support offices in multiple states?300 answersmWave28%—
Which managed service providers are strongest with Microsoft 365 and Azure?300 answersRackspace46%—
Which companies provide outsourced IT help desk support?300 answersNtiva21%—
Which managed service providers are strongest on cybersecurity?299 answersArctic Wolf45%—
Which providers offer co-managed IT alongside an in-house team?299 answersNetSys26%—
Our current IT provider is unresponsive. Who should we switch to?295 answersIntegris9%—
Who are the best IT outsourcing firms for mid-market and enterprise companies?292 answersAccenture66%—
Who handles backup, disaster recovery and ransomware response?265 answersSourcepass15%—
Who manages business networks, firewalls and phone systems?265 answersVEnterprise15%—
Who provides IT leadership rather than just IT support?265 answersFramework IT16%—
Who are the best managed IT providers in my city?264 answersIntegris50%—
Which managed IT providers have documented client results?60 answersSDI Presence38%12% · tier 2
Which MSPs provide transparent service-level reporting?54 answersReportingMSP17%—
How much does a managed service provider cost per user?pricing · 290 answerswhat firms charge—

Who leads managed IT service providers overall: Accenture tops 2 of 16 · Integris tops 2 of 16 · Ntiva tops 2 of 16 · Arctic Wolf tops 1 of 16 · Dataprise tops 1 of 16 · Framework IT tops 1 of 16. See all reports.

Where Cendien was named

One row per report in which Cendien cleared the reporting threshold. Reports where it was not named often enough to clear that threshold are not listed. Each report states its own sample size and collection window.
QuestionTierResponsesShare
Which managed IT providers have documented client results?27 of 6011.7%

What Cendien gets named for

Across the 17 managed IT service providers questions measured, Cendien is named most often on “Which managed IT providers have documented client results?” — it appears in 7 of the 60 ChatGPT responses to that question, or 11.7% of them.

That is the only question in this set where Cendien cleared the reporting threshold, so its visibility is concentrated in one kind of buyer question rather than spread across the category.

What Cendien’s tier placings mean

On “Which managed IT providers have documented client results?”, Cendien sits in tier 2 of 2, named in 7 of 60 responses (11.7%). That places it below the leading group on this question, where the top firm was named in 38.3% of responses against Cendien’s 11.7%. It shares tier 2 with ISSQUARED, ACIS IT Solutions, AhelioTech, Kyndryl and Rackspace Technology, which the sample cannot separate from it.

What this page is, and is not

All firms · All 17 reports