Firm profile
IT GOAT
IT GOAT was named in 2 of the 16 managed IT service providers questions measured by The Shortlist Report, appearing in 64 of the 499 AI responses sampled across those questions (12.8%).
IT GOAT is strongest on “Who are the best managed IT providers in my city?”, where it was named in 53 of 234 responses (22.6%), placing it in tier 2 of that report.
What IT GOAT is surfaced for in managed IT service providers
Based on the measured answers, IT GOAT is most likely to be surfaced when buyers ask about “Who are the best managed IT providers in my city?” and “Our current IT provider is unresponsive. Who should we switch to?”.
How the answers describe the firmRegional managed IT provider offering help desk, monitoring, cybersecurity, and IT planning to smaller and midmarket businesses.
In this sample, IT GOAT was named on 2 of the 15 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:
- MSP by city — named in 53 of 234 responses (22.6%), tier 2.
- Switching managed service provider — named in 11 of 265 responses (4.2%), tier 2.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
Every question in managed IT service providers
IT GOAT was named on 2 of these 15 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
Who leads managed IT service providers overall: Accenture tops 2 of 15 · Integris tops 2 of 15 · Arctic Wolf tops 1 of 15 · Buchanan Technologies tops 1 of 15 · Click One MSP tops 1 of 15 · Dataprise tops 1 of 15. See all reports.
Where IT GOAT was named
| Question | Tier | Responses | Share | |
|---|---|---|---|---|
| Who are the best managed IT providers in my city? | 2 | 53 of 234 | 22.6% | |
| Our current IT provider is unresponsive. Who should we switch to? | 2 | 11 of 265 | 4.2% |
What IT GOAT gets named for
Across the 16 managed IT service providers questions measured, IT GOAT is named most often on “Who are the best managed IT providers in my city?” — it appears in 53 of the 234 ChatGPT responses to that question, or 22.6% of them. Its next strongest question is “Our current IT provider is unresponsive. Who should we switch to?”, where it appears in 11 of 265 responses (4.2%).
IT GOAT clears the reporting threshold on 2 of the 16 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.
What IT GOAT’s tier placings mean
On “Who are the best managed IT providers in my city?”, IT GOAT sits in tier 2 of 3, named in 53 of 234 responses (22.6%). That places it below the leading group on this question, where the top firm was named in 50.0% of responses against IT GOAT’s 22.6%. It shares tier 2 with CMIT Solutions and Bit by Bit, which the sample cannot separate from it. 8 further firms were named on this question but fell into lower tiers, meaning the sample did separate IT GOAT from them.
On “Our current IT provider is unresponsive. Who should we switch to?”, IT GOAT sits in tier 2 of 2, named in 11 of 265 responses (4.2%). That places it below the leading group on this question, where the top firm was named in 9.1% of responses against IT GOAT’s 4.2%. It shares tier 2 with LayerCake, CompassMSP and Corporate Technologies, which the sample cannot separate from it.
Firms named alongside IT GOAT
When ChatGPT names IT GOAT, these firms most often turn up on the same questions: Bit by Bit (2 shared questions), CMIT Solutions (2 shared questions) and Integris (2 shared questions).
That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside IT GOAT. It says nothing about which of them is the better fit.
Bit by Bit · CMIT Solutions · Integris
What this page is, and is not
- It is a count of how often AI assistants named IT GOAT when asked buyer questions about managed IT service providers. Nothing here is a review, a rating, or an assessment of the firm’s work.
- IT GOAT did not submit this listing, was not contacted about it, and cannot pay to change it, move up, or be removed.
- A firm named in few responses may still be excellent. Share follows what has been published about a firm online, which is what an AI assistant reads.
- Wrong details, or a firm merged with another of a similar name? We fix those.