Firm profile
ITSco
ITSco was named in 2 of the 17 managed IT service providers questions measured by The Shortlist Report, appearing in 81 of the 515 AI responses sampled across those questions (15.7%).
ITSco is strongest on “Which managed IT providers have documented client results?”, where it was named in 56 of 135 responses (41.5%), placing it in tier 1 of that report.
What ITSco is surfaced for in managed IT service providers
Based on the measured answers, ITSco is most likely to be surfaced when buyers ask about “Which managed IT providers have documented client results?” and “What is the best IT company for a small business?”.
How the answers describe the firmProvides managed IT, cybersecurity, 24/7 helpdesk, and Microsoft 365 to businesses with 5–50 employees.
In this sample, ITSco was named on 2 of the 16 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:
- MSP proven results — named in 56 of 135 responses (41.5%), tier 1.
- MSP small business — named in 25 of 380 responses (6.6%), tier 5.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
Every question in managed IT service providers
ITSco was named on 2 of these 16 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
Who leads managed IT service providers overall: Accenture tops 2 of 16 · Ntiva tops 2 of 16 · Arctic Wolf tops 1 of 16 · Dataprise tops 1 of 16 · Global IT tops 1 of 16 · Hi-Tek Data tops 1 of 16. See all reports.
Where ITSco was named
| Question | Tier | Responses | Share | |
|---|---|---|---|---|
| Which managed IT providers have documented client results? | 1 | 56 of 135 | 41.5% | |
| What is the best IT company for a small business? | 5 | 25 of 380 | 6.6% |
What ITSco gets named for
Across the 17 managed IT service providers questions measured, ITSco is named most often on “Which managed IT providers have documented client results?” — it appears in 56 of the 135 ChatGPT responses to that question, or 41.5% of them. Its next strongest question is “What is the best IT company for a small business?”, where it appears in 25 of 380 responses (6.6%).
ITSco clears the reporting threshold on 2 of the 17 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.
What ITSco’s tier placings mean
On “Which managed IT providers have documented client results?”, ITSco sits in tier 1 of 3, named in 56 of 135 responses (41.5%). Tier 1 does not mean it was ranked first. It means that at 135 responses, the gap between ITSco and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. ITSco shares tier 1 with SDI Presence, and the order they are listed in is arbitrary. 8 further firms were named on this question but fell into lower tiers, meaning the sample did separate ITSco from them.
On “What is the best IT company for a small business?”, ITSco sits in tier 5 of 5, named in 25 of 380 responses (6.6%). That places it below the leading group on this question, where the top firm was named in 41.6% of responses against ITSco’s 6.6%. It shares tier 5 with SADOS, Integris and Uprite, which the sample cannot separate from it.
What this page is, and is not
- It is a count of how often AI assistants named ITSco when asked buyer questions about managed IT service providers. Nothing here is a review, a rating, or an assessment of the firm’s work.
- ITSco did not submit this listing, was not contacted about it, and cannot pay to change it, move up, or be removed.
- A firm named in few responses may still be excellent. Share follows what has been published about a firm online, which is what an AI assistant reads.
- Wrong details, or a firm merged with another of a similar name? We fix those.