TheShortlist Report

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Firm profile

ITSco

ITSco was named in 1 of the 15 managed IT service providers questions measured by The Shortlist Report, appearing in 15 of the 175 AI responses sampled across those questions (8.6%).

itsco.com · Last measured · how we measure

1 / 15Questions named in
15Responses naming it
9%Of 175 sampled
2Best tier reached

ITSco is strongest on Who provides IT leadership rather than just IT support?, where it was named in 15 of 175 responses (8.6%), placing it in tier 2 of that report.

What ITSco is surfaced for in managed IT service providers

Based on the measured answers, ITSco is most likely to be surfaced when buyers ask about “Who provides IT leadership rather than just IT support?”.

How the answers describe the firmProvides managed IT, cybersecurity, 24/7 helpdesk, and Microsoft 365 to businesses with 5–50 employees.

In this sample, ITSco was named on 1 of the 14 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

Every question in managed IT service providers

ITSco was named on 1 of these 14 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where ITSco placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderITSco
What are the best managed IT service providers?250 answersAccenture63%
What is the best IT company for a small business?210 answersNtiva46%
Which providers offer co-managed IT alongside an in-house team?210 answersNetSys27%
Which managed IT providers specialize in regulated and compliance-heavy industries?210 answersDataprise33%
Which MSPs can support offices in multiple states?210 answersmWave25%
Which managed service providers are strongest with Microsoft 365 and Azure?210 answersRackspace46%
Which companies provide outsourced IT help desk support?210 answersBuchanan Technologies21%
Which managed service providers are strongest on cybersecurity?209 answersArctic Wolf47%
Our current IT provider is unresponsive. Who should we switch to?205 answersTeamLogic IT9%
Who are the best IT outsourcing firms for mid-market and enterprise companies?202 answersAccenture64%
Who handles backup, disaster recovery and ransomware response?175 answersSourcepass13%
Who manages business networks, firewalls and phone systems?175 answersVEnterprise13%
Who provides IT leadership rather than just IT support?175 answersFramework IT17%9% · tier 2
Who are the best managed IT providers in my city?175 answersIntegris51%
How much does a managed service provider cost per user?pricing · 200 answerswhat firms charge

Who leads managed IT service providers overall: Accenture tops 2 of 14 · Arctic Wolf tops 1 of 14 · Buchanan Technologies tops 1 of 14 · Dataprise tops 1 of 14 · Framework IT tops 1 of 14 · Integris tops 1 of 14. See all reports.

Where ITSco was named

One row per report in which ITSco cleared the reporting threshold. Reports where it was not named often enough to clear that threshold are not listed. Each report states its own sample size and collection window.
QuestionTierResponsesShare
Who provides IT leadership rather than just IT support?215 of 1758.6%

What ITSco gets named for

Across the 15 managed IT service providers questions measured, ITSco is named most often on Who provides IT leadership rather than just IT support? — it appears in 15 of the 175 ChatGPT responses to that question, or 8.6% of them.

That is the only question in this set where ITSco cleared the reporting threshold, so its visibility is concentrated in one kind of buyer question rather than spread across the category.

What ITSco’s tier placings mean

On Who provides IT leadership rather than just IT support?, ITSco sits in tier 2 of 2, named in 15 of 175 responses (8.6%). That places it below the leading group on this question, where the top firm was named in 16.6% of responses against ITSco’s 8.6%. It shares tier 2 with BALANCED and Vertilocity, which the sample cannot separate from it.

What this page is, and is not

All firms · All 15 reports