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MSP Global

MSP Global was named in 1 of the 16 managed IT service providers questions measured by The Shortlist Report, appearing in 24 of the 235 AI responses sampled across those questions (10.2%).

No website recorded · Last measured · how we measure

1 / 16Questions named in
24Responses naming it
10%Of 235 sampled
2Best tier reached

MSP Global is strongest on “Who provides IT leadership rather than just IT support?”, where it was named in 24 of 235 responses (10.2%), placing it in tier 2 of that report.

What MSP Global is surfaced for in managed IT service providers

Based on the measured answers, MSP Global is most likely to be surfaced when buyers ask about “Who provides IT leadership rather than just IT support?”.

How the answers describe the firmOffers vCIO and IT strategy services focused on aligning technology, security and budget with project prioritization and execution planning.

In this sample, MSP Global was named on 1 of the 15 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

Every question in managed IT service providers

MSP Global was named on 1 of these 15 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where MSP Global placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderMSP Global
What are the best managed IT service providers?322 answersAccenture62%—
What is the best IT company for a small business?270 answersNtiva44%—
Which managed IT providers specialize in regulated and compliance-heavy industries?270 answersDataprise32%—
Which MSPs can support offices in multiple states?270 answersmWave27%—
Which managed service providers are strongest with Microsoft 365 and Azure?270 answersRackspace46%—
Which companies provide outsourced IT help desk support?270 answersBuchanan Technologies20%—
Which managed service providers are strongest on cybersecurity?269 answersArctic Wolf45%—
Which providers offer co-managed IT alongside an in-house team?269 answersNetSys25%—
Our current IT provider is unresponsive. Who should we switch to?265 answersIntegris9%—
Who are the best IT outsourcing firms for mid-market and enterprise companies?262 answersAccenture66%—
Who handles backup, disaster recovery and ransomware response?235 answersSourcepass14%—
Who manages business networks, firewalls and phone systems?235 answersVEnterprise15%—
Who provides IT leadership rather than just IT support?235 answersWCC16%10% · tier 2
Who are the best managed IT providers in my city?234 answersIntegris50%—
Which managed IT providers have documented client results?30 answersClick One MSP33%—
How much does a managed service provider cost per user?pricing · 260 answerswhat firms charge—

Who leads managed IT service providers overall: Accenture tops 2 of 15 · Integris tops 2 of 15 · Arctic Wolf tops 1 of 15 · Buchanan Technologies tops 1 of 15 · Click One MSP tops 1 of 15 · Dataprise tops 1 of 15. See all reports.

Where MSP Global was named

One row per report in which MSP Global cleared the reporting threshold. Reports where it was not named often enough to clear that threshold are not listed. Each report states its own sample size and collection window.
QuestionTierResponsesShare
Who provides IT leadership rather than just IT support?224 of 23510.2%

What MSP Global gets named for

Across the 16 managed IT service providers questions measured, MSP Global is named most often on “Who provides IT leadership rather than just IT support?” — it appears in 24 of the 235 ChatGPT responses to that question, or 10.2% of them.

That is the only question in this set where MSP Global cleared the reporting threshold, so its visibility is concentrated in one kind of buyer question rather than spread across the category.

What MSP Global’s tier placings mean

On “Who provides IT leadership rather than just IT support?”, MSP Global sits in tier 2 of 2, named in 24 of 235 responses (10.2%). That places it below the leading group on this question, where the top firm was named in 16.2% of responses against MSP Global’s 10.2%. It shares tier 2 with Rocker, BALANCED, Click One MSP, NetSys and ITSco, which the sample cannot separate from it.

What this page is, and is not

All firms · All 16 reports