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Secureworks

Secureworks was named in 1 of the 16 managed IT service providers questions measured by The Shortlist Report, appearing in 69 of the 269 AI responses sampled across those questions (25.7%).

secureworks.com · Last measured · how we measure

1 / 16Questions named in
69Responses naming it
26%Of 269 sampled
3Best tier reached

Secureworks is strongest on “Which managed service providers are strongest on cybersecurity?”, where it was named in 69 of 269 responses (25.7%), placing it in tier 3 of that report.

What Secureworks is surfaced for in managed IT service providers

Based on the measured answers, Secureworks is most likely to be surfaced when buyers ask about “Which managed service providers are strongest on cybersecurity?”.

How the answers describe the firmProvides managed detection and response and threat intelligence services for enterprise security operations.

In this sample, Secureworks was named on 1 of the 15 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

Every question in managed IT service providers

Secureworks was named on 1 of these 15 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where Secureworks placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderSecureworks
What are the best managed IT service providers?322 answersAccenture62%—
What is the best IT company for a small business?270 answersNtiva44%—
Which managed IT providers specialize in regulated and compliance-heavy industries?270 answersDataprise32%—
Which MSPs can support offices in multiple states?270 answersmWave27%—
Which managed service providers are strongest with Microsoft 365 and Azure?270 answersRackspace46%—
Which companies provide outsourced IT help desk support?270 answersBuchanan Technologies20%—
Which managed service providers are strongest on cybersecurity?269 answersArctic Wolf45%26% · tier 3
Which providers offer co-managed IT alongside an in-house team?269 answersNetSys25%—
Our current IT provider is unresponsive. Who should we switch to?265 answersIntegris9%—
Who are the best IT outsourcing firms for mid-market and enterprise companies?262 answersAccenture66%—
Who handles backup, disaster recovery and ransomware response?235 answersSourcepass14%—
Who manages business networks, firewalls and phone systems?235 answersVEnterprise15%—
Who provides IT leadership rather than just IT support?235 answersWCC16%—
Who are the best managed IT providers in my city?234 answersIntegris50%—
Which managed IT providers have documented client results?30 answersClick One MSP33%—
How much does a managed service provider cost per user?pricing · 260 answerswhat firms charge—

Who leads managed IT service providers overall: Accenture tops 2 of 15 · Integris tops 2 of 15 · Arctic Wolf tops 1 of 15 · Buchanan Technologies tops 1 of 15 · Click One MSP tops 1 of 15 · Dataprise tops 1 of 15. See all reports.

Where Secureworks was named

One row per report in which Secureworks cleared the reporting threshold. Reports where it was not named often enough to clear that threshold are not listed. Each report states its own sample size and collection window.
QuestionTierResponsesShare
Which managed service providers are strongest on cybersecurity?369 of 26925.7%

What Secureworks gets named for

Across the 16 managed IT service providers questions measured, Secureworks is named most often on “Which managed service providers are strongest on cybersecurity?” — it appears in 69 of the 269 ChatGPT responses to that question, or 25.7% of them.

That is the only question in this set where Secureworks cleared the reporting threshold, so its visibility is concentrated in one kind of buyer question rather than spread across the category.

What Secureworks’s tier placings mean

On “Which managed service providers are strongest on cybersecurity?”, Secureworks sits in tier 3 of 4, named in 69 of 269 responses (25.7%). That places it below the leading group on this question, where the top firm was named in 45.0% of responses against Secureworks’s 25.7%. It shares tier 3 with IBM, Red Canary and Expel, which the sample cannot separate from it. 3 further firms were named on this question but fell into lower tiers, meaning the sample did separate Secureworks from them.

What this page is, and is not

All firms · All 16 reports