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Smartweb

Smartweb was named in 1 of the 16 managed IT service providers questions measured by The Shortlist Report, appearing in 32 of the 235 AI responses sampled across those questions (13.6%).

smartweb.net · Last measured · how we measure

1 / 16Questions named in
32Responses naming it
14%Of 235 sampled
1Best tier reached

Smartweb is strongest on “Who provides IT leadership rather than just IT support?”, where it was named in 32 of 235 responses (13.6%), placing it in tier 1 of that report.

What Smartweb is surfaced for in managed IT service providers

Based on the measured answers, Smartweb is most likely to be surfaced when buyers ask about “Who provides IT leadership rather than just IT support?”.

How the answers describe the firmOffers remote vCIO services covering technology strategy, IT budgeting, security/compliance and vendor management for mid-sized U.S. companies.

In this sample, Smartweb was named on 1 of the 15 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

Every question in managed IT service providers

Smartweb was named on 1 of these 15 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where Smartweb placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderSmartweb
What are the best managed IT service providers?322 answersAccenture62%—
What is the best IT company for a small business?270 answersNtiva44%—
Which managed IT providers specialize in regulated and compliance-heavy industries?270 answersDataprise32%—
Which MSPs can support offices in multiple states?270 answersmWave27%—
Which managed service providers are strongest with Microsoft 365 and Azure?270 answersRackspace46%—
Which companies provide outsourced IT help desk support?270 answersBuchanan Technologies20%—
Which managed service providers are strongest on cybersecurity?269 answersArctic Wolf45%—
Which providers offer co-managed IT alongside an in-house team?269 answersNetSys25%—
Our current IT provider is unresponsive. Who should we switch to?265 answersIntegris9%—
Who are the best IT outsourcing firms for mid-market and enterprise companies?262 answersAccenture66%—
Who handles backup, disaster recovery and ransomware response?235 answersSourcepass14%—
Who manages business networks, firewalls and phone systems?235 answersVEnterprise15%—
Who provides IT leadership rather than just IT support?235 answersWCC16%14% · tier 1
Who are the best managed IT providers in my city?234 answersIntegris50%—
Which managed IT providers have documented client results?30 answersClick One MSP33%—
How much does a managed service provider cost per user?pricing · 260 answerswhat firms charge—

Who leads managed IT service providers overall: Accenture tops 2 of 15 · Integris tops 2 of 15 · Arctic Wolf tops 1 of 15 · Buchanan Technologies tops 1 of 15 · Click One MSP tops 1 of 15 · Dataprise tops 1 of 15. See all reports.

Where Smartweb was named

One row per report in which Smartweb cleared the reporting threshold. Reports where it was not named often enough to clear that threshold are not listed. Each report states its own sample size and collection window.
QuestionTierResponsesShare
Who provides IT leadership rather than just IT support?132 of 23513.6%

What Smartweb gets named for

Across the 16 managed IT service providers questions measured, Smartweb is named most often on “Who provides IT leadership rather than just IT support?” — it appears in 32 of the 235 ChatGPT responses to that question, or 13.6% of them.

That is the only question in this set where Smartweb cleared the reporting threshold, so its visibility is concentrated in one kind of buyer question rather than spread across the category.

What Smartweb’s tier placings mean

On “Who provides IT leadership rather than just IT support?”, Smartweb sits in tier 1 of 2, named in 32 of 235 responses (13.6%). Tier 1 does not mean it was ranked first. It means that at 235 responses, the gap between Smartweb and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Smartweb shares tier 1 with WCC, Framework IT and NetStandard, and the order they are listed in is arbitrary. 6 further firms were named on this question but fell into lower tiers, meaning the sample did separate Smartweb from them.

What this page is, and is not

All firms · All 16 reports