What is Techmate known for?

ChatGPT names Techmate most often on the question “Which MSPs can support offices in multiple states?”, where it appeared in 57 of 381 sampled responses (15.0%). Across the 17 managed IT service providers questions measured by The Shortlist Report, Techmate cleared the reporting threshold on 1.

Is Techmate a good managed IT service provider?

This measurement cannot answer that. It counts how often ChatGPT names Techmate when asked buyer questions, which follows how much has been written about the firm online rather than how well it works. Techmate was named in 57 of the 381 responses sampled on the questions it appears in. A firm named rarely may still be excellent, and a firm named often may not suit a given brief.

Why is Techmate in tier 2?

Techmate reaches tier 2 at its best. Tiers group firms the sample cannot statistically separate from that tier's leader, using McNemar's test at 95%. A lower tier means the sample could separate the firm from the leading group on that question.

Which firms compete with Techmate?

Techmate appears on too few questions in this sample for a reliable overlap with other firms to be reported.

Firm profile

Techmate

Techmate was named in 1 of the 17 managed IT service providers questions measured by The Shortlist Report, appearing in 57 of the 381 AI responses sampled across those questions (15.0%).

techmate.com · Last measured October 29, 2026 · how we measure

1 / 17Questions named in

57Responses naming it

15%Of 381 sampled

2Best tier reached

Techmate is strongest on “Which MSPs can support offices in multiple states?”, where it was named in 57 of 381 responses (15.0%), placing it in tier 2 of that report.

What Techmate is surfaced for in managed IT service providers

Based on the measured answers, Techmate is most likely to be surfaced when buyers ask about “Which MSPs can support offices in multiple states?”.

How the answers describe the firmProvides on-demand certified IT technicians across 450+ cities for smart-hands work, installations, and distributed office support.

In this sample, Techmate was named on 1 of the 16 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:

MSP multi site and remote — named in 57 of 381 responses (15.0%), tier 2.

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

Every question in managed IT service providers

Techmate was named on 1 of these 16 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where Techmate placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
Question	Leader	Techmate
What are the best managed IT service providers?454 answers	Accenture59%	—
Which MSPs can support offices in multiple states?381 answers	mWave25%	15% · tier 2
Which managed service providers are strongest with Microsoft 365 and Azure?381 answers	Rackspace45%	—
What is the best IT company for a small business?380 answers	Ntiva42%	—
Which managed IT providers specialize in regulated and compliance-heavy industries?380 answers	Dataprise31%	—
Which companies provide outsourced IT help desk support?380 answers	Ntiva22%	—
Which managed service providers are strongest on cybersecurity?379 answers	Arctic Wolf45%	—
Which providers offer co-managed IT alongside an in-house team?379 answers	Hi-Tek Data23%	—
Our current IT provider is unresponsive. Who should we switch to?375 answers	Global IT8%	—
Who are the best IT outsourcing firms for mid-market and enterprise companies?372 answers	Accenture64%	—
Who handles backup, disaster recovery and ransomware response?345 answers	Sourcepass13%	—
Who manages business networks, firewalls and phone systems?345 answers	VEnterprise12%	—
Who provides IT leadership rather than just IT support?345 answers	WCC13%	—
Who are the best managed IT providers in my city?345 answers	Integris46%	—
Which managed IT providers have documented client results?135 answers	ITSco42%	—
Which MSPs provide transparent service-level reporting?125 answers	INOC13%	—
How much does a managed service provider cost per user?pricing · 370 answers	what firms charge	—

Who leads managed IT service providers overall: Accenture tops 2 of 16 · Ntiva tops 2 of 16 · Arctic Wolf tops 1 of 16 · Dataprise tops 1 of 16 · Global IT tops 1 of 16 · Hi-Tek Data tops 1 of 16. See all reports.

Where Techmate was named

One row per report in which Techmate cleared the reporting threshold. Reports where it was not named often enough to clear that threshold are not listed. Each report states its own sample size and collection window.
Question	Tier	Responses	Share
Which MSPs can support offices in multiple states?	2	57 of 381	15.0%

What Techmate gets named for

Across the 17 managed IT service providers questions measured, Techmate is named most often on “Which MSPs can support offices in multiple states?” — it appears in 57 of the 381 ChatGPT responses to that question, or 15.0% of them.

That is the only question in this set where Techmate cleared the reporting threshold, so its visibility is concentrated in one kind of buyer question rather than spread across the category.

What Techmate’s tier placings mean

On “Which MSPs can support offices in multiple states?”, Techmate sits in tier 2 of 2, named in 57 of 381 responses (15.0%). That places it below the leading group on this question, where the top firm was named in 25.2% of responses against Techmate’s 15.0%. It shares tier 2 with SWK Technologies, OCx Networks, CompassMSP, Techs in a Sec, SORA Partners, NCR and Olmec, which the sample cannot separate from it.

What this page is, and is not

It is a count of how often AI assistants named Techmate when asked buyer questions about managed IT service providers. Nothing here is a review, a rating, or an assessment of the firm’s work.
Techmate did not submit this listing, was not contacted about it, and cannot pay to change it, move up, or be removed.
A firm named in few responses may still be excellent. Share follows what has been published about a firm online, which is what an AI assistant reads.
Wrong details, or a firm merged with another of a similar name? We fix those.

All firms · All 17 reports