TheShortlist Report

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Thrive

Thrive was named in 2 of the 16 managed IT service providers questions measured by The Shortlist Report, appearing in 131 of the 557 AI responses sampled across those questions (23.5%).

thrivenextgen.com · Last measured · how we measure

2 / 16Questions named in
131Responses naming it
24%Of 557 sampled
2Best tier reached

Thrive is strongest on “What are the best managed IT service providers?”, where it was named in 120 of 322 responses (37.3%), placing it in tier 4 of that report.

What Thrive is surfaced for in managed IT service providers

Based on the measured answers, Thrive is most likely to be surfaced when buyers ask about “What are the best managed IT service providers?” and “Who handles backup, disaster recovery and ransomware response?”.

How the answers describe the firmDelivers managed IT, cloud, and cybersecurity services to mid-market and enterprise organizations.

In this sample, Thrive was named on 2 of the 15 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

Every question in managed IT service providers

Thrive was named on 2 of these 15 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where Thrive placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderThrive
What are the best managed IT service providers?322 answersAccenture62%37% · tier 4
What is the best IT company for a small business?270 answersNtiva44%—
Which managed IT providers specialize in regulated and compliance-heavy industries?270 answersDataprise32%—
Which MSPs can support offices in multiple states?270 answersmWave27%—
Which managed service providers are strongest with Microsoft 365 and Azure?270 answersRackspace46%—
Which companies provide outsourced IT help desk support?270 answersBuchanan Technologies20%—
Which managed service providers are strongest on cybersecurity?269 answersArctic Wolf45%—
Which providers offer co-managed IT alongside an in-house team?269 answersNetSys25%—
Our current IT provider is unresponsive. Who should we switch to?265 answersIntegris9%—
Who are the best IT outsourcing firms for mid-market and enterprise companies?262 answersAccenture66%—
Who handles backup, disaster recovery and ransomware response?235 answersSourcepass14%5% · tier 2
Who manages business networks, firewalls and phone systems?235 answersVEnterprise15%—
Who provides IT leadership rather than just IT support?235 answersWCC16%—
Who are the best managed IT providers in my city?234 answersIntegris50%—
Which managed IT providers have documented client results?30 answersClick One MSP33%—
How much does a managed service provider cost per user?pricing · 260 answerswhat firms charge—

Who leads managed IT service providers overall: Accenture tops 2 of 15 · Integris tops 2 of 15 · Arctic Wolf tops 1 of 15 · Buchanan Technologies tops 1 of 15 · Click One MSP tops 1 of 15 · Dataprise tops 1 of 15. See all reports.

Where Thrive was named

One row per report in which Thrive cleared the reporting threshold. Reports where it was not named often enough to clear that threshold are not listed. Each report states its own sample size and collection window.
QuestionTierResponsesShare
What are the best managed IT service providers?4120 of 32237.3%
Who handles backup, disaster recovery and ransomware response?211 of 2354.7%

What Thrive gets named for

Across the 16 managed IT service providers questions measured, Thrive is named most often on “What are the best managed IT service providers?” — it appears in 120 of the 322 ChatGPT responses to that question, or 37.3% of them. Its next strongest question is “Who handles backup, disaster recovery and ransomware response?”, where it appears in 11 of 235 responses (4.7%).

Thrive clears the reporting threshold on 2 of the 16 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.

What Thrive’s tier placings mean

On “What are the best managed IT service providers?”, Thrive sits in tier 4 of 5, named in 120 of 322 responses (37.3%). That places it below the leading group on this question, where the top firm was named in 61.5% of responses against Thrive’s 37.3%. It shares tier 4 with IBM, Rackspace, SHI, HCLTech and Dataprise, which the sample cannot separate from it. 4 further firms were named on this question but fell into lower tiers, meaning the sample did separate Thrive from them.

On “Who handles backup, disaster recovery and ransomware response?”, Thrive sits in tier 2 of 2, named in 11 of 235 responses (4.7%). That places it below the leading group on this question, where the top firm was named in 14.0% of responses against Thrive’s 4.7%. It shares tier 2 with Vortex, SAVIC Technologies, TierPoint, Agility Recovery, Ntiva and PCS Managed Services, which the sample cannot separate from it.

Firms named alongside Thrive

When ChatGPT names Thrive, these firms most often turn up on the same questions: IBM (2 shared questions) and Ntiva (2 shared questions).

That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside Thrive. It says nothing about which of them is the better fit.

IBM · Ntiva

What this page is, and is not

All firms · All 16 reports