TheShortlist Report

Measured research on who gets recommendedLatest reading

Research · Buying guides · No paid placement

Firm profile

TPx

TPx was named in 1 of the 17 managed IT service providers questions measured by The Shortlist Report, appearing in 100 of the 358 AI responses sampled across those questions (27.9%).

No website recorded · Last measured · how we measure

1 / 17Questions named in
100Responses naming it
28%Of 358 sampled
5Best tier reached

TPx is strongest on “What are the best managed IT service providers?”, where it was named in 100 of 358 responses (27.9%), placing it in tier 5 of that report.

What TPx is surfaced for in managed IT service providers

Based on the measured answers, TPx is most likely to be surfaced when buyers ask about “What are the best managed IT service providers?”.

How the answers describe the firmProvides unified communications, managed security, cloud migration, and network connectivity for mid-market enterprises.

In this sample, TPx was named on 1 of the 16 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

Every question in managed IT service providers

TPx was named on 1 of these 16 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where TPx placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderTPx
What are the best managed IT service providers?358 answersAccenture61%28% · tier 5
What is the best IT company for a small business?300 answersNtiva44%—
Which managed IT providers specialize in regulated and compliance-heavy industries?300 answersDataprise32%—
Which MSPs can support offices in multiple states?300 answersmWave28%—
Which managed service providers are strongest with Microsoft 365 and Azure?300 answersRackspace46%—
Which companies provide outsourced IT help desk support?300 answersNtiva21%—
Which managed service providers are strongest on cybersecurity?299 answersArctic Wolf45%—
Which providers offer co-managed IT alongside an in-house team?299 answersNetSys26%—
Our current IT provider is unresponsive. Who should we switch to?295 answersIntegris9%—
Who are the best IT outsourcing firms for mid-market and enterprise companies?292 answersAccenture66%—
Who handles backup, disaster recovery and ransomware response?265 answersSourcepass15%—
Who manages business networks, firewalls and phone systems?265 answersVEnterprise15%—
Who provides IT leadership rather than just IT support?265 answersFramework IT16%—
Who are the best managed IT providers in my city?264 answersIntegris50%—
Which managed IT providers have documented client results?60 answersSDI Presence38%—
Which MSPs provide transparent service-level reporting?54 answersReportingMSP17%—
How much does a managed service provider cost per user?pricing · 290 answerswhat firms charge—

Who leads managed IT service providers overall: Accenture tops 2 of 16 · Integris tops 2 of 16 · Ntiva tops 2 of 16 · Arctic Wolf tops 1 of 16 · Dataprise tops 1 of 16 · Framework IT tops 1 of 16. See all reports.

Where TPx was named

One row per report in which TPx cleared the reporting threshold. Reports where it was not named often enough to clear that threshold are not listed. Each report states its own sample size and collection window.
QuestionTierResponsesShare
What are the best managed IT service providers?5100 of 35827.9%

What TPx gets named for

Across the 17 managed IT service providers questions measured, TPx is named most often on “What are the best managed IT service providers?” — it appears in 100 of the 358 ChatGPT responses to that question, or 27.9% of them.

That is the only question in this set where TPx cleared the reporting threshold, so its visibility is concentrated in one kind of buyer question rather than spread across the category.

What TPx’s tier placings mean

On “What are the best managed IT service providers?”, TPx sits in tier 5 of 5, named in 100 of 358 responses (27.9%). That places it below the leading group on this question, where the top firm was named in 60.6% of responses against TPx’s 27.9%. It shares tier 5 with Wipro and DXC, which the sample cannot separate from it.

What this page is, and is not

All firms · All 17 reports