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UPTIME IT

UPTIME IT was named in 1 of the 17 managed IT service providers questions measured by The Shortlist Report, appearing in 33 of the 379 AI responses sampled across those questions (8.7%).

No website recorded · Last measured · how we measure

1 / 17Questions named in
33Responses naming it
9%Of 379 sampled
3Best tier reached

UPTIME IT is strongest on “Which providers offer co-managed IT alongside an in-house team?”, where it was named in 33 of 379 responses (8.7%), placing it in tier 3 of that report.

What UPTIME IT is surfaced for in managed IT service providers

Based on the measured answers, UPTIME IT is most likely to be surfaced when buyers ask about “Which providers offer co-managed IT alongside an in-house team?”.

How the answers describe the firmProvides infrastructure, security, helpdesk, projects, and escalation support alongside internal IT teams.

In this sample, UPTIME IT was named on 1 of the 16 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:

This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.

Every question in managed IT service providers

UPTIME IT was named on 1 of these 16 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.

Leader is the most-named firm on that question. The last column shows where UPTIME IT placed, or a dash where it was not named often enough to clear the reporting threshold. Every row links to the full report.
QuestionLeaderUPTIME IT
What are the best managed IT service providers?454 answersAccenture59%—
Which MSPs can support offices in multiple states?381 answersmWave25%—
Which managed service providers are strongest with Microsoft 365 and Azure?381 answersRackspace45%—
What is the best IT company for a small business?380 answersNtiva42%—
Which managed IT providers specialize in regulated and compliance-heavy industries?380 answersDataprise31%—
Which companies provide outsourced IT help desk support?380 answersNtiva22%—
Which managed service providers are strongest on cybersecurity?379 answersArctic Wolf45%—
Which providers offer co-managed IT alongside an in-house team?379 answersHi-Tek Data23%9% · tier 3
Our current IT provider is unresponsive. Who should we switch to?375 answersGlobal IT8%—
Who are the best IT outsourcing firms for mid-market and enterprise companies?372 answersAccenture64%—
Who handles backup, disaster recovery and ransomware response?345 answersSourcepass13%—
Who manages business networks, firewalls and phone systems?345 answersVEnterprise12%—
Who provides IT leadership rather than just IT support?345 answersWCC13%—
Who are the best managed IT providers in my city?345 answersIntegris46%—
Which managed IT providers have documented client results?135 answersITSco42%—
Which MSPs provide transparent service-level reporting?125 answersINOC13%—
How much does a managed service provider cost per user?pricing · 370 answerswhat firms charge—

Who leads managed IT service providers overall: Accenture tops 2 of 16 · Ntiva tops 2 of 16 · Arctic Wolf tops 1 of 16 · Dataprise tops 1 of 16 · Global IT tops 1 of 16 · Hi-Tek Data tops 1 of 16. See all reports.

Where UPTIME IT was named

One row per report in which UPTIME IT cleared the reporting threshold. Reports where it was not named often enough to clear that threshold are not listed. Each report states its own sample size and collection window.
QuestionTierResponsesShare
Which providers offer co-managed IT alongside an in-house team?333 of 3798.7%

What UPTIME IT gets named for

Across the 17 managed IT service providers questions measured, UPTIME IT is named most often on “Which providers offer co-managed IT alongside an in-house team?” — it appears in 33 of the 379 ChatGPT responses to that question, or 8.7% of them.

That is the only question in this set where UPTIME IT cleared the reporting threshold, so its visibility is concentrated in one kind of buyer question rather than spread across the category.

What UPTIME IT’s tier placings mean

On “Which providers offer co-managed IT alongside an in-house team?”, UPTIME IT sits in tier 3 of 3, named in 33 of 379 responses (8.7%). That places it below the leading group on this question, where the top firm was named in 22.7% of responses against UPTIME IT’s 8.7%. It shares tier 3 with Datapath and VirtuWorks, which the sample cannot separate from it.

What this page is, and is not

All firms · All 17 reports