Firm profile
SHI
SHI was named in 2 of the 16 managed IT service providers questions measured by The Shortlist Report, appearing in 190 of the 592 AI responses sampled across those questions (32.1%).
SHI is strongest on “What are the best managed IT service providers?”, where it was named in 117 of 322 responses (36.3%), placing it in tier 4 of that report.
What SHI is surfaced for in managed IT service providers
Based on the measured answers, SHI is most likely to be surfaced when buyers ask about “What are the best managed IT service providers?” and “Which managed service providers are strongest with Microsoft 365 and Azure?”.
How the answers describe the firmProvides software, cloud, security, and managed IT solutions to midmarket and enterprise clients.
In this sample, SHI was named on 2 of the 15 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:
- Managed it service providers — named in 117 of 322 responses (36.3%), tier 4.
- MSP cloud microsoft AWS — named in 73 of 270 responses (27.0%), tier 2.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
Every question in managed IT service providers
SHI was named on 2 of these 15 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
Who leads managed IT service providers overall: Accenture tops 2 of 15 · Integris tops 2 of 15 · Arctic Wolf tops 1 of 15 · Buchanan Technologies tops 1 of 15 · Click One MSP tops 1 of 15 · Dataprise tops 1 of 15. See all reports.
Where SHI was named
| Question | Tier | Responses | Share | |
|---|---|---|---|---|
| What are the best managed IT service providers? | 4 | 117 of 322 | 36.3% | |
| Which managed service providers are strongest with Microsoft 365 and Azure? | 2 | 73 of 270 | 27.0% |
What SHI gets named for
Across the 16 managed IT service providers questions measured, SHI is named most often on “What are the best managed IT service providers?” — it appears in 117 of the 322 ChatGPT responses to that question, or 36.3% of them. Its next strongest question is “Which managed service providers are strongest with Microsoft 365 and Azure?”, where it appears in 73 of 270 responses (27.0%).
SHI clears the reporting threshold on 2 of the 16 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.
What SHI’s tier placings mean
On “What are the best managed IT service providers?”, SHI sits in tier 4 of 5, named in 117 of 322 responses (36.3%). That places it below the leading group on this question, where the top firm was named in 61.5% of responses against SHI’s 36.3%. It shares tier 4 with IBM, Thrive, Rackspace, HCLTech and Dataprise, which the sample cannot separate from it. 4 further firms were named on this question but fell into lower tiers, meaning the sample did separate SHI from them.
On “Which managed service providers are strongest with Microsoft 365 and Azure?”, SHI sits in tier 2 of 4, named in 73 of 270 responses (27.0%). That places it below the leading group on this question, where the top firm was named in 46.3% of responses against SHI’s 27.0%. It shares tier 2 with Accenture, which the sample cannot separate from it. 6 further firms were named on this question but fell into lower tiers, meaning the sample did separate SHI from them.
Firms named alongside SHI
When ChatGPT names SHI, these firms most often turn up on the same questions: Accenture (2 shared questions), CDW (2 shared questions), Cognizant (2 shared questions), Kyndryl (2 shared questions) and Rackspace (2 shared questions).
That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside SHI. It says nothing about which of them is the better fit.
Accenture · CDW · Cognizant · Kyndryl · Rackspace
What this page is, and is not
- It is a count of how often AI assistants named SHI when asked buyer questions about managed IT service providers. Nothing here is a review, a rating, or an assessment of the firm’s work.
- SHI did not submit this listing, was not contacted about it, and cannot pay to change it, move up, or be removed.
- A firm named in few responses may still be excellent. Share follows what has been published about a firm online, which is what an AI assistant reads.
- Wrong details, or a firm merged with another of a similar name? We fix those.