Firm profile
Cognizant
Cognizant was named in 10 of the 41 managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners questions measured by The Shortlist Report, appearing in 878 of the 3452 AI responses sampled across those questions (25.4%).
Cognizant is strongest on “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, where it was named in 178 of 372 responses (47.8%), placing it in tier 3 of that report.
What Cognizant is surfaced for in managed IT service providers
Based on the measured answers, Cognizant is most likely to be surfaced when buyers ask about “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, “What are the best managed IT service providers?” and “Which managed service providers are strongest with Microsoft 365 and Azure?”.
How the answers describe the firmOffers application management, cloud modernization, data, AI, and managed services to mid-sized and enterprise organizations.
In this sample, Cognizant was named on 3 of the 16 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:
- MSP midmarket and enterprise — named in 178 of 372 responses (47.8%), tier 3.
- Managed it service providers — named in 120 of 454 responses (26.4%), tier 5.
- MSP cloud microsoft AWS — named in 62 of 381 responses (16.3%), tier 4.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
What Cognizant is surfaced for in Salesforce and CRM implementation partners
Based on the measured answers, Cognizant is most likely to be surfaced when buyers ask about “Who implements Salesforce Service Cloud and support operations?”, “Which firms provide ongoing Salesforce managed services?” and “Which partners implement Salesforce Marketing Cloud?”.
How the answers describe the firmLarge-scale Salesforce implementations and managed services with global delivery capacity.
In this sample, Cognizant was named on 5 of the 12 Salesforce and CRM implementation partners ranking questions measured. These are the buyer questions where it appeared most often:
- Salesforce service cloud partners — named in 87 of 345 responses (25.2%), tier 4.
- Salesforce managed services — named in 80 of 370 responses (21.6%), tier 3.
- Salesforce marketing cloud partners — named in 73 of 345 responses (21.2%), tier 2.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
What Cognizant is surfaced for in NetSuite and ERP implementation partners
Based on the measured answers, Cognizant is most likely to be surfaced when buyers ask about “What are the best NetSuite implementation partners?” and “Who builds ERP integrations and customisations?”.
How the answers describe the firmImplements Oracle, SAP, Dynamics, and other ERPs for large enterprises; integrates Salesforce with ERP systems.
In this sample, Cognizant was named on 2 of the 10 NetSuite and ERP implementation partners ranking questions measured. These are the buyer questions where it appeared most often:
- Netsuite partners — named in 130 of 345 responses (37.7%), tier 7.
- ERP integrations and custom build — named in 57 of 345 responses (16.5%), tier 3.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
Every question in managed IT service providers
Cognizant was named on 3 of these 16 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
Who leads managed IT service providers overall: Accenture tops 2 of 16 · Ntiva tops 2 of 16 · Arctic Wolf tops 1 of 16 · Dataprise tops 1 of 16 · Global IT tops 1 of 16 · Hi-Tek Data tops 1 of 16. See all reports.
Every question in Salesforce and CRM implementation partners
Cognizant was named on 5 of these 12 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
Who leads Salesforce and CRM implementation partners overall: Accenture tops 3 of 12 · Slalom tops 3 of 12 · 360 Quantum Solutions tops 1 of 12 · Coalescence tops 1 of 12 · Colby tops 1 of 12 · Delta Consulting tops 1 of 12. See all reports.
Every question in NetSuite and ERP implementation partners
Cognizant was named on 2 of these 10 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
Who leads NetSuite and ERP implementation partners overall: Accenture tops 2 of 10 · Deloitte tops 2 of 10 · Anchor Group tops 1 of 10 · ERP Success Partners tops 1 of 10 · Lightbridge tops 1 of 10 · Panorama Consulting Group tops 1 of 10. See all reports.
Where Cognizant was named
| Question | Tier | Responses | Share | |
|---|---|---|---|---|
| Who are the best IT outsourcing firms for mid-market and enterprise companies? | 3 | 178 of 372 | 47.8% | |
| What are the best NetSuite implementation partners? | 7 | 130 of 345 | 37.7% | |
| What are the best managed IT service providers? | 5 | 120 of 454 | 26.4% | |
| Who implements Salesforce Service Cloud and support operations? | 4 | 87 of 345 | 25.2% | |
| Which firms provide ongoing Salesforce managed services? | 3 | 80 of 370 | 21.6% | |
| Which partners implement Salesforce Marketing Cloud? | 2 | 73 of 345 | 21.2% | |
| Which partners integrate Salesforce with other systems? | 4 | 69 of 370 | 18.6% | |
| Which Salesforce partners have documented client results? | 4 | 22 of 125 | 17.6% | |
| Who builds ERP integrations and customisations? | 3 | 57 of 345 | 16.5% | |
| Which managed service providers are strongest with Microsoft 365 and Azure? | 4 | 62 of 381 | 16.3% |
What Cognizant gets named for
Across the 41 managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners questions measured, Cognizant is named most often on “Who are the best IT outsourcing firms for mid-market and enterprise companies?” — it appears in 178 of the 372 ChatGPT responses to that question, or 47.8% of them. Its next strongest question is “What are the best NetSuite implementation partners?”, where it appears in 130 of 345 responses (37.7%).
Cognizant clears the reporting threshold on 10 of the 41 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.
What Cognizant’s tier placings mean
On “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, Cognizant sits in tier 3 of 6, named in 178 of 372 responses (47.8%). That places it below the leading group on this question, where the top firm was named in 63.7% of responses against Cognizant’s 47.8%. It holds tier 3 alone. 8 further firms were named on this question but fell into lower tiers, meaning the sample did separate Cognizant from them.
On “What are the best NetSuite implementation partners?”, Cognizant sits in tier 7 of 8, named in 130 of 345 responses (37.7%). That places it below the leading group on this question, where the top firm was named in 94.2% of responses against Cognizant’s 37.7%. It shares tier 7 with Wipro, Sikich and Avanade, which the sample cannot separate from it. 1 further firm was named on this question but fell into lower tiers, meaning the sample did separate Cognizant from it.
On “What are the best managed IT service providers?”, Cognizant sits in tier 5 of 5, named in 120 of 454 responses (26.4%). That places it below the leading group on this question, where the top firm was named in 59.0% of responses against Cognizant’s 26.4%. It shares tier 5 with DXC and TPx, which the sample cannot separate from it.
On “Who implements Salesforce Service Cloud and support operations?”, Cognizant sits in tier 4 of 5, named in 87 of 345 responses (25.2%). That places it below the leading group on this question, where the top firm was named in 47.8% of responses against Cognizant’s 25.2%. It shares tier 4 with PwC, which the sample cannot separate from it. 1 further firm was named on this question but fell into lower tiers, meaning the sample did separate Cognizant from it.
On “Which firms provide ongoing Salesforce managed services?”, Cognizant sits in tier 3 of 3, named in 80 of 370 responses (21.6%). That places it below the leading group on this question, where the top firm was named in 45.4% of responses against Cognizant’s 21.6%. It shares tier 3 with CRM Assist, Accenture, Persistent, RevenuePoint, Deloitte and CloudForm, which the sample cannot separate from it.
On “Which partners implement Salesforce Marketing Cloud?”, Cognizant sits in tier 2 of 4, named in 73 of 345 responses (21.2%). That places it below the leading group on this question, where the top firm was named in 27.2% of responses against Cognizant’s 21.2%. It shares tier 2 with Coastal and Merkle, which the sample cannot separate from it. 4 further firms were named on this question but fell into lower tiers, meaning the sample did separate Cognizant from them.
On “Which partners integrate Salesforce with other systems?”, Cognizant sits in tier 4 of 4, named in 69 of 370 responses (18.6%). That places it below the leading group on this question, where the top firm was named in 38.4% of responses against Cognizant’s 18.6%. It shares tier 4 with Boomi, PwC and Capgemini, which the sample cannot separate from it.
On “Which Salesforce partners have documented client results?”, Cognizant sits in tier 4 of 4, named in 22 of 125 responses (17.6%). That places it below the leading group on this question, where the top firm was named in 62.4% of responses against Cognizant’s 17.6%. It shares tier 4 with Vantage Point, NeuraFlash, IBM, Capgemini and Coastal, which the sample cannot separate from it.
On “Who builds ERP integrations and customisations?”, Cognizant sits in tier 3 of 4, named in 57 of 345 responses (16.5%). That places it below the leading group on this question, where the top firm was named in 32.8% of responses against Cognizant’s 16.5%. It shares tier 3 with FreedomDev, IBM, Slalom and Lightbridge ERP, which the sample cannot separate from it. 2 further firms were named on this question but fell into lower tiers, meaning the sample did separate Cognizant from them.
On “Which managed service providers are strongest with Microsoft 365 and Azure?”, Cognizant sits in tier 4 of 4, named in 62 of 381 responses (16.3%). That places it below the leading group on this question, where the top firm was named in 44.6% of responses against Cognizant’s 16.3%. It shares tier 4 with Avanade, Deloitte, Kyndryl and Capgemini, which the sample cannot separate from it.
Firms named alongside Cognizant
When ChatGPT names Cognizant, these firms most often turn up on the same questions: Accenture (10 shared questions), Capgemini (8 shared questions), Deloitte (8 shared questions), IBM (8 shared questions), PwC (5 shared questions), Slalom (5 shared questions), Wipro (5 shared questions) and CDW (3 shared questions).
That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside Cognizant. It says nothing about which of them is the better fit.
Accenture · Capgemini · Deloitte · IBM · PwC · Slalom · Wipro · CDW
What this page is, and is not
- It is a count of how often AI assistants named Cognizant when asked buyer questions about managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners. Nothing here is a review, a rating, or an assessment of the firm’s work.
- Cognizant did not submit this listing, was not contacted about it, and cannot pay to change it, move up, or be removed.
- A firm named in few responses may still be excellent. Share follows what has been published about a firm online, which is what an AI assistant reads.
- Wrong details, or a firm merged with another of a similar name? We fix those.