Firm profile
Cognizant
Cognizant was named in 9 of the 35 managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners questions measured by The Shortlist Report, appearing in 509 of the 1762 AI responses sampled across those questions (28.9%).
Cognizant is strongest on “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, where it was named in 100 of 202 responses (49.5%), placing it in tier 2 of that report.
What Cognizant is surfaced for in managed IT service providers
Based on the measured answers, Cognizant is most likely to be surfaced when buyers ask about “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, “What are the best managed IT service providers?” and “Which managed service providers are strongest with Microsoft 365 and Azure?”.
How the answers describe the firmOffers application management, cloud modernization, data, AI, and managed services to mid-sized and enterprise organizations.
In this sample, Cognizant was named on 3 of the 14 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:
- MSP midmarket and enterprise — named in 100 of 202 responses (49.5%), tier 2.
- Managed it service providers — named in 90 of 250 responses (36.0%), tier 4.
- MSP cloud microsoft AWS — named in 38 of 210 responses (18.1%), tier 3.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
What Cognizant is surfaced for in Salesforce and CRM implementation partners
Based on the measured answers, Cognizant is most likely to be surfaced when buyers ask about “Who implements Salesforce Service Cloud and support operations?”, “Which partners integrate Salesforce with other systems?” and “Which firms provide ongoing Salesforce managed services?”.
How the answers describe the firmLarge-scale Salesforce implementations and managed services with global delivery capacity.
In this sample, Cognizant was named on 4 of the 10 Salesforce and CRM implementation partners ranking questions measured. These are the buyer questions where it appeared most often:
- Salesforce service cloud partners — named in 45 of 175 responses (25.7%), tier 3.
- Salesforce integration specialists — named in 46 of 200 responses (23.0%), tier 3.
- Salesforce managed services — named in 46 of 200 responses (23.0%), tier 3.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
What Cognizant is surfaced for in NetSuite and ERP implementation partners
Based on the measured answers, Cognizant is most likely to be surfaced when buyers ask about “What are the best NetSuite implementation partners?” and “Who builds ERP integrations and customisations?”.
How the answers describe the firmImplements Oracle, SAP, Dynamics, and other ERPs for large enterprises; integrates Salesforce with ERP systems.
In this sample, Cognizant was named on 2 of the 8 NetSuite and ERP implementation partners ranking questions measured. These are the buyer questions where it appeared most often:
- Netsuite partners — named in 71 of 175 responses (40.6%), tier 6.
- ERP integrations and custom build — named in 38 of 175 responses (21.7%), tier 2.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
Every question in managed IT service providers
Cognizant was named on 3 of these 14 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
Who leads managed IT service providers overall: Accenture tops 2 of 14 · Arctic Wolf tops 1 of 14 · Buchanan Technologies tops 1 of 14 · Dataprise tops 1 of 14 · Framework IT tops 1 of 14 · Integris tops 1 of 14. See all reports.
Every question in Salesforce and CRM implementation partners
Cognizant was named on 4 of these 10 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
Who leads Salesforce and CRM implementation partners overall: Accenture tops 3 of 10 · Slalom tops 3 of 10 · Coalescence tops 1 of 10 · Colby's Data Movers tops 1 of 10 · JPW Consulting tops 1 of 10 · Systep tops 1 of 10. See all reports.
Every question in NetSuite and ERP implementation partners
Cognizant was named on 2 of these 8 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
| Question | Leader | Cognizant |
|---|---|---|
| What are the best NetSuite implementation partners?175 answers | Deloitte94% | 41% · tier 6 |
| Who helps choose between ERP systems?175 answers | Panorama Consulting Group58% | — |
| Who migrates a company off QuickBooks onto a real ERP?175 answers | ScaleNorth17% | — |
| Which partners implement ERP for inventory-heavy businesses?175 answers | Anchor Group30% | — |
| Who builds ERP integrations and customisations?175 answers | Accenture34% | 22% · tier 2 |
| Who supports an ERP after go-live?175 answers | RSM33% | — |
| Our ERP project failed. Who can rescue it?175 answers | Ultra Consultants17% | — |
| Which ERP partners fit our company size?175 answers | Deloitte42% | — |
| How much does a NetSuite implementation cost?pricing · 175 answers | what firms charge | — |
Who leads NetSuite and ERP implementation partners overall: Deloitte tops 2 of 8 · Accenture tops 1 of 8 · Anchor Group tops 1 of 8 · Panorama Consulting Group tops 1 of 8 · RSM tops 1 of 8 · ScaleNorth tops 1 of 8. See all reports.
Where Cognizant was named
| Question | Tier | Responses | Share | |
|---|---|---|---|---|
| Who are the best IT outsourcing firms for mid-market and enterprise companies? | 2 | 100 of 202 | 49.5% | |
| What are the best NetSuite implementation partners? | 6 | 71 of 175 | 40.6% | |
| What are the best managed IT service providers? | 4 | 90 of 250 | 36.0% | |
| Who implements Salesforce Service Cloud and support operations? | 3 | 45 of 175 | 25.7% | |
| Which partners integrate Salesforce with other systems? | 3 | 46 of 200 | 23.0% | |
| Which firms provide ongoing Salesforce managed services? | 3 | 46 of 200 | 23.0% | |
| Who builds ERP integrations and customisations? | 2 | 38 of 175 | 21.7% | |
| Which partners implement Salesforce Marketing Cloud? | 2 | 35 of 175 | 20.0% | |
| Which managed service providers are strongest with Microsoft 365 and Azure? | 3 | 38 of 210 | 18.1% |
What Cognizant gets named for
Across the 35 managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners questions measured, Cognizant is named most often on “Who are the best IT outsourcing firms for mid-market and enterprise companies?” — it appears in 100 of the 202 ChatGPT responses to that question, or 49.5% of them. Its next strongest question is “What are the best NetSuite implementation partners?”, where it appears in 71 of 175 responses (40.6%).
Cognizant clears the reporting threshold on 9 of the 35 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.
What Cognizant’s tier placings mean
On “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, Cognizant sits in tier 2 of 5, named in 100 of 202 responses (49.5%). That places it below the leading group on this question, where the top firm was named in 63.9% of responses against Cognizant’s 49.5%. It shares tier 2 with Kyndryl and NTT, which the sample cannot separate from it. 8 further firms were named on this question but fell into lower tiers, meaning the sample did separate Cognizant from them.
On “What are the best NetSuite implementation partners?”, Cognizant sits in tier 6 of 7, named in 71 of 175 responses (40.6%). That places it below the leading group on this question, where the top firm was named in 93.7% of responses against Cognizant’s 40.6%. It shares tier 6 with Wipro and Myers-Holum, which the sample cannot separate from it. 2 further firms were named on this question but fell into lower tiers, meaning the sample did separate Cognizant from them.
On “What are the best managed IT service providers?”, Cognizant sits in tier 4 of 5, named in 90 of 250 responses (36.0%). That places it below the leading group on this question, where the top firm was named in 63.2% of responses against Cognizant’s 36.0%. It shares tier 4 with IBM, SHI, Rackspace, Dataprise and HCLTech, which the sample cannot separate from it. 3 further firms were named on this question but fell into lower tiers, meaning the sample did separate Cognizant from them.
On “Who implements Salesforce Service Cloud and support operations?”, Cognizant sits in tier 3 of 3, named in 45 of 175 responses (25.7%). That places it below the leading group on this question, where the top firm was named in 52.6% of responses against Cognizant’s 25.7%. It shares tier 3 with VRP Consulting, PwC and MK Partners, which the sample cannot separate from it.
On “Which partners integrate Salesforce with other systems?”, Cognizant sits in tier 3 of 3, named in 46 of 200 responses (23.0%). That places it below the leading group on this question, where the top firm was named in 43.5% of responses against Cognizant’s 23.0%. It shares tier 3 with IBM, Wipro, Capgemini, PwC, Celigo and Boomi, which the sample cannot separate from it.
On “Which firms provide ongoing Salesforce managed services?”, Cognizant sits in tier 3 of 3, named in 46 of 200 responses (23.0%). That places it below the leading group on this question, where the top firm was named in 48.0% of responses against Cognizant’s 23.0%. It shares tier 3 with Accenture, CRM Assist, Persistent, Deloitte, RevenuePoint and ConsultTech CRM, which the sample cannot separate from it.
On “Who builds ERP integrations and customisations?”, Cognizant sits in tier 2 of 3, named in 38 of 175 responses (21.7%). That places it below the leading group on this question, where the top firm was named in 34.3% of responses against Cognizant’s 21.7%. It shares tier 2 with PwC, FreedomDev and Lightbridge ERP, which the sample cannot separate from it. 4 further firms were named on this question but fell into lower tiers, meaning the sample did separate Cognizant from them.
On “Which partners implement Salesforce Marketing Cloud?”, Cognizant sits in tier 2 of 3, named in 35 of 175 responses (20.0%). That places it below the leading group on this question, where the top firm was named in 31.4% of responses against Cognizant’s 20.0%. It shares tier 2 with Merkle, IBM, Capgemini, Coastal Consulting and MK Partners, which the sample cannot separate from it. 1 further firm was named on this question but fell into lower tiers, meaning the sample did separate Cognizant from it.
On “Which managed service providers are strongest with Microsoft 365 and Azure?”, Cognizant sits in tier 3 of 4, named in 38 of 210 responses (18.1%). That places it below the leading group on this question, where the top firm was named in 46.2% of responses against Cognizant’s 18.1%. It shares tier 3 with Insight, Avanade, Deloitte and Kyndryl, which the sample cannot separate from it. 1 further firm was named on this question but fell into lower tiers, meaning the sample did separate Cognizant from it.
Firms named alongside Cognizant
When ChatGPT names Cognizant, these firms most often turn up on the same questions: Accenture (9 shared questions), Deloitte (7 shared questions), IBM (7 shared questions), Capgemini (6 shared questions), PwC (5 shared questions), Slalom (4 shared questions), Wipro (4 shared questions) and CDW (3 shared questions).
That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside Cognizant. It says nothing about which of them is the better fit.
Accenture · Deloitte · IBM · Capgemini · PwC · Slalom · Wipro · CDW
What this page is, and is not
- It is a count of how often AI assistants named Cognizant when asked buyer questions about managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners. Nothing here is a review, a rating, or an assessment of the firm’s work.
- Cognizant did not submit this listing, was not contacted about it, and cannot pay to change it, move up, or be removed.
- A firm named in few responses may still be excellent. Share follows what has been published about a firm online, which is what an AI assistant reads.
- Wrong details, or a firm merged with another of a similar name? We fix those.