Firm profile
CDW
CDW was named in 2 of the 16 managed IT service providers questions measured by The Shortlist Report, appearing in 267 of the 592 AI responses sampled across those questions (45.1%).
CDW is strongest on “What are the best managed IT service providers?”, where it was named in 157 of 322 responses (48.8%), placing it in tier 3 of that report.
What CDW is surfaced for in managed IT service providers
Based on the measured answers, CDW is most likely to be surfaced when buyers ask about “What are the best managed IT service providers?” and “Which managed service providers are strongest with Microsoft 365 and Azure?”.
How the answers describe the firmProvides IT procurement, managed services, cloud, security, and infrastructure support to midmarket and enterprise organizations.
In this sample, CDW was named on 2 of the 15 managed IT service providers ranking questions measured. These are the buyer questions where it appeared most often:
- Managed it service providers — named in 157 of 322 responses (48.8%), tier 3.
- MSP cloud microsoft AWS — named in 110 of 270 responses (40.7%), tier 1.
This describes when the firm is surfaced, not whether it is the right firm to hire. The sample measures recommendation visibility, not client outcomes.
Every question in managed IT service providers
CDW was named on 2 of these 15 ranking questions. The rest are questions buyers ask that it did not come up for — with whoever did.
Who leads managed IT service providers overall: Accenture tops 2 of 15 · Integris tops 2 of 15 · Arctic Wolf tops 1 of 15 · Buchanan Technologies tops 1 of 15 · Click One MSP tops 1 of 15 · Dataprise tops 1 of 15. See all reports.
Where CDW was named
| Question | Tier | Responses | Share | |
|---|---|---|---|---|
| What are the best managed IT service providers? | 3 | 157 of 322 | 48.8% | |
| Which managed service providers are strongest with Microsoft 365 and Azure? | 1 | 110 of 270 | 40.7% |
What CDW gets named for
Across the 16 managed IT service providers questions measured, CDW is named most often on “What are the best managed IT service providers?” — it appears in 157 of the 322 ChatGPT responses to that question, or 48.8% of them. Its next strongest question is “Which managed service providers are strongest with Microsoft 365 and Azure?”, where it appears in 110 of 270 responses (40.7%).
CDW clears the reporting threshold on 2 of the 16 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.
What CDW’s tier placings mean
On “What are the best managed IT service providers?”, CDW sits in tier 3 of 5, named in 157 of 322 responses (48.8%). That places it below the leading group on this question, where the top firm was named in 61.5% of responses against CDW’s 48.8%. It shares tier 3 with Ntiva, which the sample cannot separate from it. 10 further firms were named on this question but fell into lower tiers, meaning the sample did separate CDW from them.
On “Which managed service providers are strongest with Microsoft 365 and Azure?”, CDW sits in tier 1 of 4, named in 110 of 270 responses (40.7%). Tier 1 does not mean it was ranked first. It means that at 270 responses, the gap between CDW and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. CDW shares tier 1 with Rackspace, and the order they are listed in is arbitrary. 8 further firms were named on this question but fell into lower tiers, meaning the sample did separate CDW from them.
Firms named alongside CDW
When ChatGPT names CDW, these firms most often turn up on the same questions: Accenture (2 shared questions), Cognizant (2 shared questions), Kyndryl (2 shared questions), Rackspace (2 shared questions) and SHI (2 shared questions).
That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside CDW. It says nothing about which of them is the better fit.
Accenture · Cognizant · Kyndryl · Rackspace · SHI
What this page is, and is not
- It is a count of how often AI assistants named CDW when asked buyer questions about managed IT service providers. Nothing here is a review, a rating, or an assessment of the firm’s work.
- CDW did not submit this listing, was not contacted about it, and cannot pay to change it, move up, or be removed.
- A firm named in few responses may still be excellent. Share follows what has been published about a firm online, which is what an AI assistant reads.
- Wrong details, or a firm merged with another of a similar name? We fix those.