Firm profile

Infosys

Infosys was named in 5 of the 38 managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners questions measured by The Shortlist Report, appearing in 310 of the 1032 AI responses sampled across those questions (30.0%).

infosys.com · Last measured October 7, 2026 · how we measure

Infosys is strongest on “What are the best NetSuite implementation partners?”, where it was named in 133 of 235 responses (56.6%), placing it in tier 5 of that report.

Where Infosys was named

What Infosys gets named for

Across the 38 managed IT service providers and Salesforce and CRM implementation partners and NetSuite and ERP implementation partners questions measured, Infosys is named most often on “What are the best NetSuite implementation partners?” — it appears in 133 of the 235 ChatGPT responses to that question, or 56.6% of them. Its next strongest question is “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, where it appears in 92 of 262 responses (35.1%).

Infosys clears the reporting threshold on 5 of the 38 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.

What Infosys’s tier placings mean

On “What are the best NetSuite implementation partners?”, Infosys sits in tier 5 of 7, named in 133 of 235 responses (56.6%). That places it below the leading group on this question, where the top firm was named in 94.5% of responses against Infosys’s 56.6%. It shares tier 5 with EY, which the sample cannot separate from it. 6 further firms were named on this question but fell into lower tiers, meaning the sample did separate Infosys from them.

On “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, Infosys sits in tier 4 of 6, named in 92 of 262 responses (35.1%). That places it below the leading group on this question, where the top firm was named in 66.0% of responses against Infosys’s 35.1%. It shares tier 4 with IBM and DXC, which the sample cannot separate from it. 3 further firms were named on this question but fell into lower tiers, meaning the sample did separate Infosys from them.

On “Which ERP partners fit our company size?”, Infosys sits in tier 3 of 4, named in 50 of 235 responses (21.3%). That places it below the leading group on this question, where the top firm was named in 41.7% of responses against Infosys’s 21.3%. It shares tier 3 with KPMG, which the sample cannot separate from it. 2 further firms were named on this question but fell into lower tiers, meaning the sample did separate Infosys from them.

On “Which Salesforce partners have documented client results?”, Infosys sits in tier 3 of 3, named in 6 of 30 responses (20.0%). That places it below the leading group on this question, where the top firm was named in 70.0% of responses against Infosys’s 20.0%. It shares tier 3 with Publicis Sapient and Eagle Hill Consulting, which the sample cannot separate from it.

On “Which companies provide outsourced IT help desk support?”, Infosys sits in tier 3 of 3, named in 29 of 270 responses (10.7%). That places it below the leading group on this question, where the top firm was named in 20.4% of responses against Infosys’s 10.7%. It shares tier 3 with Accenture, which the sample cannot separate from it.

Firms named alongside Infosys

When ChatGPT names Infosys, these firms most often turn up on the same questions: Accenture (5 shared questions), Capgemini (4 shared questions), IBM (4 shared questions), Cognizant (3 shared questions), Deloitte (3 shared questions), PwC (3 shared questions), Dataprise (2 shared questions) and EY (2 shared questions).

That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside Infosys. It says nothing about which of them is the better fit.

Accenture · Capgemini · IBM · Cognizant · Deloitte · PwC · Dataprise · EY

All firms · All 38 reports