Firm profile

Infosys

Infosys was named in 4 of the 24 managed IT service providers and NetSuite and ERP implementation partners questions measured by The Shortlist Report, appearing in 83 of the 247 AI responses sampled across those questions (33.6%).

As described in the answersProvides application development, cloud services, infrastructure management, and IT operations support to large enterprises.

infosys.com · Last measured August 19, 2026 · how we measure

Infosys is strongest on “What are the best NetSuite implementation partners?”, where it was named in 33 of 55 responses (60.0%), placing it in tier 2 of that report.

Where Infosys was named

What Infosys gets named for

Across the 24 managed IT service providers and NetSuite and ERP implementation partners questions measured, Infosys is named most often on “What are the best NetSuite implementation partners?” — it appears in 33 of the 55 ChatGPT responses to that question, or 60.0% of them. Its next strongest question is “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, where it appears in 25 of 82 responses (30.5%).

Infosys clears the reporting threshold on 4 of the 24 questions. The spread matters as much as the peak: a firm named across several different questions is one an assistant reaches for generally, where a firm named on one is attached to a single specialism.

What Infosys’s tier placings mean

On “What are the best NetSuite implementation partners?”, Infosys sits in tier 2 of 3, named in 33 of 55 responses (60.0%). That places it below the leading group on this question, where the top firm was named in 85.5% of responses against Infosys’s 60.0%. It shares tier 2 with Accenture, Capgemini, IBM Consulting, KPMG, PwC, EY, NTT DATA, RSM, TCS and Wipro, which the sample cannot separate from it. 3 further firms were named on this question but fell into lower tiers, meaning the sample did separate Infosys from them.

On “Who are the best IT outsourcing firms for mid-market and enterprise companies?”, Infosys sits in tier 2 of 2, named in 25 of 82 responses (30.5%). That places it below the leading group on this question, where the top firm was named in 52.4% of responses against Infosys’s 30.5%. It shares tier 2 with Cognizant, Wipro, CDW, Rackspace Technology, Capgemini, DXC, HCLTech and IBM, which the sample cannot separate from it.

On “Which ERP partners fit our company size?”, Infosys sits in tier 2 of 2, named in 14 of 55 responses (25.5%). That places it below the leading group on this question, where the top firm was named in 40.0% of responses against Infosys’s 25.5%. It shares tier 2 with KPMG, RSM and Cognizant, which the sample cannot separate from it.

On “Who supports an ERP after go-live?”, Infosys sits in tier 1 of 1, named in 11 of 55 responses (20.0%). Tier 1 does not mean it was ranked first. It means that at 55 responses, the gap between Infosys and the most-named firm in that sample is inside the margin of error, so the two cannot be told apart. Infosys shares tier 1 with EPIQ, RSM, Deloitte, Accenture, Capgemini, Cognizant, eMerge Technologies, HCLTech and IBM, and the order they are listed in is arbitrary.

Where Infosys does not appear

Infosys was not named often enough to clear the reporting threshold on 77 of the 24 questions: “What are the best executive search firms?”, “Which firms specialise in the role we are hiring for?”, “Which search firms know our industry?”, “Which search firms work with venture-backed startups?”, “Who runs board and chief executive searches?”, “Which search firms deliver genuinely diverse candidate slates?”, “Our executive search is not working. Who can take over?”, “What are the best TikTok Shop agencies?”, “What are the best agencies for TikTok Shop live selling?”, “Which agencies specialize in TikTok Shop affiliate and creator programs?”, “Which agencies run TikTok Shop paid media and GMV Max campaigns?”, “What are the best agencies for TikTok Shop creator sourcing and management?”, “Who can help me set up and manage a TikTok Shop for my brand?”, “What are the best US-based TikTok Shop agencies?”, “What are the best TikTok Shop agencies for a small brand with a limited budget?”, “Which TikTok Shop agencies work with enterprise consumer packaged goods brands?”, “We are a DTC beauty brand launching on TikTok Shop. Which agency should we work with?”, “Which agencies work with supplement, apparel, food and home goods brands on TikTok Shop?”, “Our TikTok Shop sales stalled after a strong first month. Who can we hire to fix it?”, “How much does a TikTok Shop agency cost?”, “What are the best Amazon agencies?”, “Who can manage our entire Amazon business for us?”, “Which agencies are best at Amazon PPC management?”, “Which agencies do Amazon listing optimization?”, “Which agencies help brands launch on Amazon for the first time?”, “Which Amazon agencies work with large consumer brands?”, “Which Amazon agencies work with small sellers?”, “Our Amazon account was suspended. Who can help reinstate it?”, “How much does an Amazon agency cost?”, “Which Amazon agencies specialise in my category?”, “Who can expand our Amazon business into other countries?”, “Who handles Amazon logistics, reimbursements and vendor claims?”, “Our Amazon agency is not working out. Who should we move to?”, “What are the best managed IT service providers?”, “What is the best IT company for a small business?”, “Which managed service providers are strongest on cybersecurity?”, “Which providers offer co-managed IT alongside an in-house team?”, “Which managed IT providers specialize in regulated and compliance-heavy industries?”, “Which MSPs can support offices in multiple states?”, “Which managed service providers are strongest with Microsoft 365 and Azure?”, “Which companies provide outsourced IT help desk support?”, “Our current IT provider is unresponsive. Who should we switch to?”, “How much does a managed service provider cost per user?”, “Who handles backup, disaster recovery and ransomware response?”, “Who manages business networks, firewalls and phone systems?”, “Who provides IT leadership rather than just IT support?”, “Who are the best managed IT providers in my city?”, “Which Salesforce partners work with small businesses?”, “Which Salesforce partners specialize in particular industries?”, “Who can migrate us from another CRM to Salesforce?”, “Which partners integrate Salesforce with other systems?”, “Which firms provide ongoing Salesforce managed services?”, “Our Salesforce implementation failed. Who can fix it?”, “How much does a Salesforce implementation cost?”, “Which partners implement Salesforce Marketing Cloud?”, “Who implements Salesforce Service Cloud and support operations?”, “Who builds Salesforce reporting, dashboards and data governance?”, “Who improves Salesforce adoption and trains users?”, “Who helps choose between ERP systems?”, “Who migrates a company off QuickBooks onto a real ERP?”, “Which partners implement ERP for inventory-heavy businesses?”, “Who builds ERP integrations and customisations?”, “Our ERP project failed. Who can rescue it?”, “How much does a NetSuite implementation cost?”, “What are the best fractional CFO firms?”, “Which fractional CFO firms work with venture-backed startups?”, “What is the best outsourced accounting firm for a small business?”, “Which fractional CFOs help prepare a company for fundraising?”, “Which outsourced accounting firms specialize in particular industries?”, “Which firms provide outsourced controller services?”, “Who can implement NetSuite or a real ERP for a growing company?”, “Our books are a mess and we have an audit coming. Who can help?”, “How much does a fractional CFO cost per month?”, “Which outsourced firms handle business tax and compliance?”, “Who manages cap tables, equity administration and 409A valuations?”, “Who builds budgets, forecasts and board reporting?” and “Who provides interim finance leadership at short notice?”.

An absence here is a fact about visibility, not about capability. It means that when buyers put that question to ChatGPT during the sampling window, Infosys was not among the firms it reached for — which is worth knowing if that question describes the work you are hiring for, and worth nothing as a judgement of how well the firm does that work.

Firms named alongside Infosys

When ChatGPT names Infosys, these firms most often turn up on the same questions: Accenture (4 shared questions), Capgemini (4 shared questions), Cognizant (4 shared questions), IBM Consulting (4 shared questions), Deloitte (3 shared questions), HCLTech (3 shared questions), RSM (3 shared questions) and KPMG (2 shared questions).

That overlap is the closest thing this data holds to a shortlist: these are the firms a buyer asking the same questions is most likely to see beside Infosys. It says nothing about which of them is the better fit.

Accenture · Capgemini · Cognizant · IBM Consulting · Deloitte · HCLTech · RSM · KPMG

All firms · All 24 reports